Event Operations Supervisor - Internals - Tottenham Hotspur Stadium

This role involves managing the delivery of THFC, third-party and Conference & Events as rostered, and build and maintain strong relationships with internal and external clients, including team personnel, VIPs and event organisers.

• Manage the delivery of THFC, third-party and Conference & Events as rostered.
• Build and maintain strong relationships with internal and external clients, including team personnel, VIPs and event organisers.
• Support the setup and delivery of first-class match day and event day hospitality.
• Support and lead internal and external Conferences & Events.
• Champion Health & Safety, cleanliness and operational standards across all areas.
• Lead and support variable teams, providing training, guidance and ongoing development.
• Review service delivery and performance to ensure KPIs and customer expectations are consistently met.
• Ensure event spaces are prepared and maintained to the highest standards.
• Keep up to date with hospitality and market trends to support continuous improvement.
• Work collaboratively with colleagues and carry out additional duties as required by the line manager.

• Minimum 2 years' experience in quality, food-led service environments.
• Excellent communication, organisation and attention to detail.
• Resourceful and proactive, with the ability to solve problems and identify opportunities.
• Able to multitask, prioritise and adapt operational procedures when required.
• Passionate about developing teams and building strong client relationships.
• A confident team player with a can-do attitude, who remains calm and assertive under pressure and can work flexible hours.

• Experience within stadiums, events, multisite outlets or event catering.
• Experience working with VIPs, high-profile clients and senior stakeholders.

• Competitive salary with bonus and full company benefits

• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits: Enhanced maternity, paternity and adoption leave
• 2 days' additional leave after returning from maternity leave
• Day off for your baby's first birthday
• Enhanced family leave
• Perks & discounts: Shopping, entertainment and travel discounts
• 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
• Development opportunities: Professional subscriptions, ongoing training and structured career pathways