Digital Producer

Sits within the Digital Production & Content Operations team, which works with rights holders, broadcasters, entertainment brands, and streaming platforms to run their digital properties across web, mobile, and OTT. The team either extends a client's in-house team or manages their content end-to-end, with the shared goal of content going live on time, accurately, and at the pace that live sports and entertainment demand. The role runs day-to-day content operations on FORGE, the company's CMS product, for one or more clients, and is the point of contact that client content and platform teams rely on to turn editorial intent into a working, well-organised digital product.

• Publish multilingual content in FORGE across match centres, news sections, event hubs, cast and episode pages, and on-platform promotional modules.
• Apply metadata, tagging structures, and layouts that support sports statistics, live event experiences, entertainment catalogues, and VOD discovery.
• Create, adapt, and upload supporting visual assets such as match thumbnails, show artwork, and promo banners.
• Schedule and coordinate content updates against editorial calendars, matchdays, release schedules, marketing activations, and live coverage.
• Act as the FORGE subject matter expert for clients, configuring pages, modules, and sections for competitions, teams, events, shows, channels, and seasonal hubs.
• Manage user access, permissions, and asset-level rights across multi-tenant organisations, rights-restricted content, and editorial hierarchies.
• Run FORGE training sessions for client power users, editorial teams, producers, and digital operations staff.
• Provide day-to-day support through agreed communication channels and track recurring user queries, turning them into reference and best-practice guides that speed up onboarding and reduce support load.
• Carry out weekly quality assurance in staging environments, validating data accuracy (fixtures, results, standings), navigation, content layouts, player and show pages, and platform components.
• Support the launch of new websites, sections, features, competitions, and seasonal updates, working closely with editorial, technical, product, and client teams.

• 2+ years' experience in a digital production, content operations, or web editorial role, publishing content through a CMS.
• Hands-on experience configuring pages, modules, or sections in an enterprise or headless CMS.
• Experience applying metadata and tagging structures to make content discoverable.
• Experience creating or adapting visual assets for digital platforms, using tools such as Adobe Photoshop or Figma.
• Experience running pre-release checks in a staging environment, covering data accuracy, layout, and navigation.
• Experience managing user roles and permissions on a content platform.
• Experience training or supporting non-technical users on a digital tool.
• Experience writing user-facing documentation, such as how-to guides or FAQs.
• Experience delivering content against fixed deadlines and editorial calendars.
• Fluent written and spoken English and Italian.
• Availability to work evenings and weekends, in line with the live sports and events calendar.

• Experience publishing sports or entertainment content, such as match centres, live statistics, or VOD catalogues.
• Working knowledge of additional languages for multilingual publishing.
• Basic understanding of HTML and CSS.
• Experience with digital rights management or multi-tenant platform permissions.
• Experience logging and tracking issues in a ticketing tool such as Jira.

• Candidates must be based in Italy; the role is offered on an Italian employment contract.
• Remote working from outside Italy cannot be supported due to local employment and tax legislation.

• Salary starts from €30,000 at entry level, rising to €40,000 for those with significant relevant experience; placement depends on the experience and expertise brought.
• Candidates whose expectations sit outside the range are encouraged to apply and discuss it openly.
• Falls under CCNL Commercio | D.Lgs. 96/2026.

• Internal progression is assessed through a structured process combining a technical assessment and a competency-based interview.