Systems Manager - NetSuite

This role is focused on maintaining, improving and developing the systems that keep the business running, working across NetSuite and its key integrations. The post-holder will solve problems, deliver system improvements and support the implementation of new Celigo integrations as the business grows. They will work closely with the wider Systems team and stakeholders across Finance, Operations and other departments.

• Maintain, support and optimise NetSuite alongside the wider Systems team, troubleshooting issues promptly, managing configuration changes and ensuring the system remains reliable and well controlled.
• Collaborate with stakeholders to understand requirements and translate them into effective business solutions across NetSuite and Celigo, from smaller configuration changes to more complex cross-functional projects.
• Identify opportunities to simplify processes, improve data quality and reduce manual effort, using NetSuite capabilities alongside automation and AI where they add value.
• Build relationships with stakeholders across Finance, Operations and other departments, understanding their challenges and working together to develop practical system solutions.
• Work closely with other Systems team members, sharing expertise, documenting solutions and building knowledge across NetSuite, Celigo and EDI operations.
• Support the implementation of new Celigo integrations as the business continues to grow.
• Maintain, improve and develop the systems that keep the business running, working across NetSuite and its key integrations.

• Proven hands-on NetSuite expertise in a business-critical environment, including managing configuration, workflows and troubleshooting, and understanding what it takes to keep the system running at its best.
• Understanding of how NetSuite supports end-to-end processes across Supply Chain and Finance, including purchasing, inventory, manufacturing, order management, fulfilment and core financial processes.
• Understanding of how transactions flow through NetSuite and the operational and financial impact of system changes.
• Confident hands-on problem solver, focused on investigating issues, delivering changes and knowing when to collaborate or escalate.
• Drive to improve rather than just maintain, proactively spotting inefficiencies and taking an open-minded approach to using automation tools and AI to find new ways of doing things.
• Strong stakeholder management skills, able to work well with stakeholders at all levels across the business to collaborate on day-to-day operations and changes.
• Experience working with third parties such as implementation partners, vendors or consultants to scope and deliver system projects.
• Calm under pressure, able to prioritise clearly and stay composed when NetSuite issues arise.
• Love a fast-paced environment and strive to be the best, not afraid to think differently and push boundaries, and believe that amazing things happen through creativity and teamwork.

• Hybrid working: Mondays, Tuesdays and Thursdays in the office together, with the remaining two days optionally worked from home.

• 30 days annual leave plus bank holidays.
• Free Huel.
• 2 weeks a year to work remotely from anywhere.
• Dog friendly.
• Paid volunteering days.
• Free on-site gym with free classes and a personal nutrition plan.
• Free on-site wellness area offering infrared saunas and an ice bath.
• Free 1-on-1 therapy provided by Self-Space.
• Private medical and health insurance for you and your loved ones, including free life insurance covering up to 4x your salary.
• Electric Car Scheme with onsite charging.
• Cycle to Work Scheme.
• Enhanced Family Leave.