Event and Venue General Manager, Oklahoma City

The Event and Venue Management (EVM) team leads the integrated operational planning and operations at the venue level at the OKC Softball Park and the OKC Whitewater Centre, and at Games time leads and manages the event teams at venues, event delivery, venue communication and venue issue resolution. The Event & Venue General Manager (EGM) is responsible for leading the operational planning and delivery for the Olympic Games competition venues in OKC, including the OKC Softball Park and the OKC Whitewater Centre. The role also drives cross-functional operational integration and leads venue teams at Games time, and it requires significant stakeholder management alongside major large-scale venue planning and operational delivery experience.

• Collaborate cross-functionally with Team OKC to lead the development, optimisation and delivery of venue-based Event Operations plans.
• Lead the Team OKC venue team to achieve objectives, venue readiness and deliverables for stakeholders and the venue owner / operator.
• Build strong, productive and respectful relationships with the venue partner and related stakeholders, serving as the day-to-day venue leadership contact.
• Work cross-functionally with Team OKC to ensure an efficient and effective engagement process with venue partners, including managing meeting cadence, stakeholder site visits, venue planning and operational readiness.
• Work closely with venue infrastructure and other technical teams to track deliverables.
• Manage LA28 venue service levels, identify risks, develop risk mitigation strategies, and leverage opportunities to create efficiencies and savings.
• Maintain financial reporting and accountability directly to Team OKC leadership for venue-related budgets, expenditures and fiscal governance.
• Train, motivate and lead a diverse, high-performing Team OKC venue team capable of developing and executing venue operations plans efficiently and effectively.
• Coordinate with venue owners and local authorities to manage the Venue Use Agreement (VUA), ensuring compliance with contractual terms and operational requirements.
• Prepare and deliver written and oral reports on venue agreement and operating planning status to senior leaders and other stakeholders, tracking, reporting and solving issues at all phases of the project.
• Manage venue operations in collaboration with Team OKC and all stakeholders, including athletes, workforce, spectators, partners and media, focusing on a comprehensive, inclusive and fully accessible venue.
• Establish working relationships and coordinate activities with local authorities and security representatives specific to the venue and the venue approach.
• Lead Functional Areas to create the Event Operations Plan and other tools for planning and delivery.
• Champion and embed the LA28 values and behaviours into all facets of engagement, planning and delivery.
• Perform other duties as required, with the role evolving over time and potentially including operational responsibilities during the Olympic and Paralympic Games.

• 8+ years of experience leading venue, event or operations delivery for major, complex, live sporting or entertainment events at scale.
• A demonstrated ability to build, develop and lead large, cross-functional operational teams to fixed, immovable event deadlines.
• Strong stakeholder and vendor management skills, coordinating many partners and functional areas simultaneously across a live venue environment.
• Hands-on experience owning budgets, master schedules and comprehensive risk registers across complex, multi-party operational programmes.
• Sound judgment and calm, decisive leadership when information is incomplete and the delivery timeline is genuinely fixed and immovable.
• Experience building collaborative and high-performing teams.

• Direct experience delivering venues at an Olympic, Paralympic or other major international Games.
• Familiarity with temporary overlay, infrastructure and field-of-play operations at competition venues.
• A background coordinating sport, broadcast, security, accreditation and commercial venue partners.
• A collaborative, co-creative approach to solving complex operational problems under demanding timelines.

• Based at the Oklahoma City venue, with travel to Los Angeles and other venue sites as required.
• The majority of work is conducted in an office setting, requiring extended periods using computers, phones and other office equipment.
• OKC Oklahoma City office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment.
• Hours of work may vary, including evenings, weekends and holidays, especially during peak event periods.
• No relocation assistance is provided for any position; candidates based outside the Oklahoma City area are welcome to apply if able to work on-site in Oklahoma City.

• The opportunity to build and operate competition venues for a once-in-a-generation Games.
• A collaborative, co-creative culture grounded in inclusion, integrity and accountability.
• High-impact, highly visible delivery work with a lasting community legacy.
• Genuine professional growth alongside a diverse, world-class Games-delivery team.