Event and Venue General Manager (Sr. Manager)

This role leads the planning and delivery of venue operations across a competition venue or group of venues for the Los Angeles 2028 Olympic and Paralympic Games. In the lead-up to the Games, it expands venue operations planning and readiness, building the plans, teams and partnerships that turn the venue into a world-class field of play. The role oversees functions and stakeholders, manages budget and risk, and takes each venue from concept through Games-time delivery.

• Lead the development, optimisation and delivery of venue-based Event Operations plans, including leading Functional Areas to create the Event Operations Plan and other planning and delivery tools, and work closely with venue infrastructure, technology and other technical teams to track deliverables.
• Lead the venue team to achieve objectives, venue readiness and deliverables for stakeholders and the venue owner/operator.
• Build and manage productive, respectful relationships with the venue partner and related stakeholders, serving as the day-to-day venue leadership contact and ensuring effective engagement through meeting cadence, stakeholder site visits, venue planning and operational readiness.
• Manage venue service levels, identify risks, develop risk mitigation strategies and leverage opportunities to create efficiencies and savings.
• Hire, train, motivate and lead a diverse, high-performing venue team capable of developing and executing venue operations plans efficiently and effectively.
• Coordinate with venue owners and local authorities to manage the Venue Use Agreement (VUA), ensuring compliance with contractual terms and operational requirements.
• Prepare and deliver written and oral reports on venue status to senior leaders and other stakeholders, including tracking, reporting and solving issues across planning, readiness and operations phases.
• Manage venue operations supporting the needs of all stakeholders, including athletes, workforce, spectators, marketing partners and media, with a focus on a comprehensive, inclusive and fully accessible venue.
• Establish working relationships and coordinate activities with local authorities and security representatives specific to the venue and venue approach.
• Champion and embed LA28 values and behaviours into all facets of engagement, planning and delivery, and perform other duties as required as the role evolves, including potential operational responsibilities during the Olympic and Paralympic Games.

• Bachelor's degree in sport management or a complementary field.
• 5+ years of experience leading venue, event or operations delivery for major, complex, live sporting or entertainment events at scale.
• Strong track record of building and leading senior, cross-functional operational teams to fixed, immovable event deadlines while holding a high delivery bar.
• Excellent stakeholder and vendor management skills, with the ability to coordinate many partners and functional areas simultaneously across multiple venues at once.
• Proven experience directing budgets, master schedules and comprehensive risk registers across concurrent operational programmes.
• Decisive, calm leadership and sound judgment when information is incomplete and the delivery timeline is genuinely fixed.

• Direct experience delivering venues at an Olympic, Paralympic or other major international Games.
• Familiarity with temporary overlay, infrastructure and field-of-play operations at competition venues.
• Background coordinating sport, broadcast, security, accreditation and commercial venue partners.
• Collaborative, co-creative approach to solving complex operational problems under demanding timelines.

• On-site role based at the Valley venue, with travel to Los Angeles and other venue sites as required.
• Availability to work on-site in the Downtown Los Angeles-based office.
• No relocation assistance is provided; candidates based outside the Los Angeles area are welcome to apply if able to work on-site in LA.
• Majority of work is conducted in an office setting, requiring extended periods using computers, phones and other office equipment.
• The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment.
• Hours of work may vary, including evenings, weekends and holidays, especially during peak event periods.

• The opportunity to build and operate a competition venue for a once-in-a-generation Games.
• A collaborative, co-creative culture grounded in inclusion, integrity and accountability.
• High-impact, highly visible delivery work with a lasting community legacy.
• Genuine professional growth alongside a diverse, world-class Games-delivery team.

LA28 assesses applications based on relevant skills, education and experience a candidate can add to the team.