Operations Reporting Officer ||

Provides reporting and coordination support to all departments within the Operations Sector by collecting, reviewing, consolidating, and presenting operational updates, reports, and executive information to support management oversight and decision-making. It maintains reporting schedules, tracks decisions and assigned actions, follows up on outstanding items, and highlights delays or matters requiring attention. The position reports to the assigned line manager, with reports and escalations communicated through the established reporting line.

• Maintain the reporting calendar, communicate departmental input requirements and submission deadlines, follow up on submissions using approved templates, and collect updates on operational activities, initiatives, and assigned actions
• Check submissions for completeness and consistency with previous updates and resolve gaps or discrepancies with the responsible department.
• Prepare weekly reports and executive briefings covering key developments, completed activities, upcoming deadlines, reasons for delays, and decisions required.
• Prepare and update action trackers and meeting presentations using approved information, clearly identifying data sources and the date of the latest update.
• Maintain a consolidated register of decisions and directives, recording the responsible owner, target completion date, and status; confirm closure with the responsible department and retain supporting documentation.
• Follow up with departments on commitments and deadlines and escalate delays or delivery issues to the Chief Operating Officer, including the responsible department's explanation and the action required.
• Coordinate agendas for progress review meetings, compile supporting materials, prepare meeting minutes, and circulate approved records to the relevant participants.
• Maintain organised records of reports, minutes, and follow-up correspondence, applying version control and approved access permissions to support retrieval and traceability.
• Request information, updates, and supporting documents relating to approved reports and assigned actions; return incomplete or inconsistent submissions to the responsible department for clarification or correction.
• Flag overdue actions and unverified information and escalate them through approved reporting channels; prepare draft reports, minutes, and follow-up correspondence for review and approval before formal circulation.
• Achieve key performance indicators, including submitting 100% of scheduled reports within agreed deadlines, maintaining at least 95% accuracy and completeness of submitted reports, updating 100% of action trackers within the agreed reporting cycle and following up on outstanding actions
• Flagging and escalating 100% of overdue actions and significant reporting gaps within agreed timelines, and submitting 100% of draft meeting minutes within two business days of the meeting.

• Bachelor's degree in business administration, Management Information Systems, or a related discipline.
• 0–2 years of relevant experience in sports or operations.
• Proficiency in preparing reports and correspondence in Arabic, with the ability to work professionally in English.
• Proficiency in Microsoft Excel, PowerPoint, and Word, as well as document-sharing and task-tracking tools.

• Familiarity with data visualization tools, such as Power BI.