Sr Specialist GBS HR Services (German Speaker)

Within HR Services, the role supports the delivery and continuous improvement of high-quality, consistent and efficient HR services across a wide range of processes. It sits within People & Culture and ensures accurate administration, reliable data and timely support to employees and stakeholders while promoting simple and effective ways of working. The role operates at European and, where applicable, global level and works with HR Services, HR Partners, Rewards and Payroll, Talent Acquisition, employees, internal stakeholders, and external authorities, consultants and suppliers.

• Manage HR administration across defined processes, tools and programmes at European and, where applicable, global level, ensuring accurate employee and organisational data in SAP HR and other HR systems.
• Act as a point of contact for employees, the HR community and relevant stakeholders, using critical thinking and problem-solving skills to provide accurate and timely support.
• Execute HR Services activities within agreed timelines and service levels, adapting to changing priorities and business needs with agility.
• Identify and support opportunities to simplify, digitalise and improve HR Services processes, systems and documentation, applying a simplicity and newness mindset.
• Support data and system audits and ensure activities comply with applicable policies, procedures and legal requirements.
• Partner and collaborate effectively across teams and locations, contributing to knowledge sharing, process documentation and consistent HR Services delivery.

• Commercial education, vocational qualification or university degree in a relevant field.
• 4–6 years of relevant experience.
• Excellent command of English and German.
• Experience with business systems and digital tools.
• Good knowledge of Microsoft Office applications.
• Good understanding of HR processes and HR systems, combined with strong analytical and problem-solving skills.
• Customer-focused and service-oriented approach, with strong attention to detail and data accuracy.
• Strong partnering and collaboration skills, with the ability to communicate effectively across diverse teams and stakeholders.
• Adaptability and agility to manage priorities and respond effectively to changing requirements.
• Ability to challenge complexity and apply a simplicity and newness mindset to identify more efficient ways of working.

• Experience in HR Services or HR Operations within an international organisation.
• Experience with SAP HR.

The company believes that embedding diversity, equity and inclusion into its culture and talent processes gives employees a sense of belonging and the brand a competitive advantage.