Coordinator, Sales

This role is a sales administration, department operations and account support position within On Location's Core Sales organisation. It helps sales leaders and account executives manage systems, processes, client communications and event deliverables that support revenue generation and customer satisfaction. The position serves as a central point of coordination across Sales, Finance, Legal, Operations, Fulfilment, Ticketing, Hospitality and Customer Service.

• Assist and support the activation, fulfilment, processing, liaison and development of the On Location Access Program, its partners and their respective account managers.
• Maintain accurate Salesforce records, account data, activity tracking, pipeline inputs and reporting information for the sales organisation.
• Coordinate bookings, orders, inventory updates and related transactions in ticketing, hospitality and other sales support systems as needed.
• Support the day-to-day servicing of premium sales accounts, including invoicing, renewals, add-ons, package details, parking or hospitality needs and other client requests.
• Track payments, wire activity, invoices, custom terms and agreements, coordinating with Finance and Legal to resolve issues and keep transactions moving.
• Support contract and documentation workflows, including use of approved templates, signature processes, order forms and client-facing materials.
• Coordinate sales-team fulfilment for events by tracking deadlines, client requirements, guest information, deliverables and handoffs with Operations and Fulfilment.
• Serve as a primary internal point of contact for the Sales team, communicate updates, decisions and action items across relevant business units, and build productive working relationships with clients, prospects, vendors and internal partners.
• Monitor inbound inquiries and leads, route requests appropriately, support timely follow-up, account activity, renewals and upsell opportunities, and prepare presentations, pitch materials, client follow-ups, account recaps, event communications and “Know Before You Go” information.
• Support sales leadership with product, inventory and client-program updates, help identify process improvements that increase efficiency and data quality, and prioritise multiple projects, deadlines and event-driven requests while maintaining accuracy, discretion and a high standard of execution.

• Two or more years of experience in sales operations, account management, sales coordination, corporate partnerships, hospitality, sports, entertainment or a related field.
• Strong attention to detail, organisation, follow-through and ability to manage multiple priorities in a fast-paced environment.
• Strong written, verbal and interpersonal communication skills, with the ability to work effectively with clients, executives and cross-functional teams.
• Experience with Salesforce or another CRM.
• Proficiency with Microsoft Office, especially Excel and Outlook.
• Ability to learn and use ticketing, booking, fulfilment, project-management, e-signature and other sales-support systems.
• Ability to handle confidential client, financial and contractual information with professionalism and sound judgement.

• Bachelor's degree in business, communications, sports management, hospitality or a related field preferred; equivalent experience may be considered.
• Experience supporting premium hospitality, ticketing, corporate partnerships, sponsorship or live events preferred.

• Competitive salary, commensurate with experience.

• Generous benefits package including medical, dental, vision, life and disability insurance.
• Paid time off.
• 401k plan.

On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company that owns UFC, WWE and PBR and partners with major sports rights holders through IMG and On Location.