Manager Customs Germany - Temp until 31st Dec 2028

The Manager Customs Germany leads the German import customs function within the Supply Chain & Sourcing team, holding technical and disciplinary management responsibility for an import team of five employees and the customs broker. The role ensures the on-time import customs clearance of all import consignments in compliance with customs and foreign trade regulations, securing on-time delivery and optimal utilisation of incoming goods at all German warehouses. It also maximises customs savings opportunities by taking advantage of preferences and maintains the relationship with German customs.

• Manage day-to-day customs operations and ensure the timely customs clearance by the team (5 people) and the customs broker.
• Organise daily operations and resource planning.
• Collaborate with inbound teams on shipment prioritisation and clearance scheduling.
• Collaborate with other customs teams (EU) to establish and maintain a common understanding.
• Manage preference savings and ensure that set KPIs are achieved.
• Develop and implement processes, procedures and controls to support ongoing compliance management, including drafting organisational and work instructions.
• Clarify problem cases (e.g. in the case of customs inspections) with forwarders and customs offices, and coordinate with forwarding agents in case of clearance delays.
• Act as contact person for the main customs office, including the submission of documents within the framework of month-end closing and refund applications.
• Handle special cases, if necessary in coordination with the main customs office.
• Support customs and foreign trade audits.
• Support or independently manage projects in consultation with the Director Customs (e.g. S4, Automation).
• Onboard new employees on the ATLAS software and ensure that team members have the appropriate training and technical knowledge in their areas of responsibility.
• Onboard and train (new) carriers on adidas customs processes.

• College degree or equivalent in customs business.
• Further training/qualification in the areas of customs and/or imports.
• At least 5 years' experience in a customs department in an international company.
• Ability to work and deliver within a complex, dynamic, multi-diverse stakeholder environment whilst adhering to strict and/or conflicting deadlines.
• Good knowledge in customs-, foreign trade- and origin-/preference legislation, with a focus on import.
• Demonstrated business reasoning, analytical and critical thinking.
• Excellent user skills in ATLAS and MS Office.
• Strong understanding of logistics processes.
• Fluent German and English language skills.
• Organisational and team skills.
• Excellent written and verbal communication skills.
• Leadership experience.

• Experience of communicating with, and influencing stakeholders at all levels.

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