Sporting Fashion & Goods
Talent Acquisition Operations & Enablement Specialist
Mid Level
Portland, United States
hybrid
Full time
Job description
About the Role
This role enables the evolution of North America (NAM) Talent Acquisition through technology, AI innovation, automation, sourcing operations, and operational excellence, translating Talent Acquisition priorities into scalable solutions that improve recruiter productivity, enhance hiring outcomes, and strengthen operational effectiveness. It serves as a key operational partner to the North America Talent Acquisition team within People & Culture, connecting TA strategy with execution through the implementation and adoption of AI-enabled solutions, recruiting technologies, sourcing operations, program administration, and process optimisation. The role ensures that technology investments, recruiting programs, and operational processes deliver measurable business value while creating efficient, scalable, and consistent hiring practices across North America.
Key Responsibilities
- Identify, pilot, implement, and scale AI-enabled solutions that improve Talent Acquisition efficiency, effectiveness, and the candidate and recruiter experience.
- Lead the implementation and continuous improvement of AI agents, automation capabilities, and emerging recruiting technologies, translating business opportunities into practical AI use cases with clear success measures and measurable impact.
- Drive optimisation and adoption of the Applicant Tracking System (ATS), the recruiting technology ecosystem, and associated workflows, including SmartRecruiters.
- Maintain recruiting workflows, templates, permissions, system documentation, and operating standards, and serve as a primary point of contact for user questions, troubleshooting, and system support.
- Identify and implement opportunities to streamline Talent Acquisition processes, reduce administrative burden, and increase recruiter capacity, developing scalable operating models and standard processes that support consistent execution across teams and markets.
- Support sourcing initiatives aligned to priority business needs and hiring plans, and support the development and management of targeted talent pools and pipelines for internship, early career, and strategic hiring needs.
- Support strategic Talent Acquisition programs and technology-enabled initiatives from discovery and design through implementation and evaluation, establishing project plans, milestones, ownership, risks, and success measures.
- Own day-to-day administration of the Talent Acquisition Champions Program, including Champion assignments, participation records, communications, onboarding, training logistics, and ongoing engagement activities.
- Support operational execution of internship recruitment processes, including candidate communications, interview logistics, process tracking, and intern conversion tracking.
- Develop dashboards, reporting, and leadership materials that demonstrate the effectiveness and business impact of Talent Acquisition technology, AI initiatives, programs, and operations, and communicate outcomes, risks, recommendations
- And progress updates to Talent Acquisition leadership to support data-driven decision-making.
Required Experience & Qualifications
- Experience in operations, project coordination, technology, process improvement, business systems, or a related function.
- Working knowledge of AI tools, automation solutions, business applications, workflow tools, and technology platforms used to improve business operations.
- Experience supporting technology implementations, system enhancements, process improvements, and workflow optimisation initiatives.
- Strong project coordination and organisational skills, with the ability to drive deliverables across multiple stakeholders and manage multiple priorities simultaneously.
- Ability to gather, analyse, and present business data and insights, identify trends, and develop reporting to support decision-making.
- Knowledge of process documentation, governance practices, and standard operating procedures, with experience creating documentation, user resources, and training materials.
- Strong problem-solving skills with the ability to identify opportunities for efficiency and continuous improvement.
- Effective stakeholder management and collaboration skills across business and technology teams.
- Experience supporting change adoption and user enablement efforts.
- Strong attention to detail, with the ability to work independently in a fast-paced environment and adapt quickly to new technologies, tools, and processes.
- Strong written and verbal communication skills.
- Proficiency with productivity, reporting, and data visualisation tools.
- Technical aptitude, systems thinking, and a passion for continuous improvement and operational excellence.
- A combination of education and experience is welcomed in lieu of a degree.
- Working language is English.
Workplace
- Hybrid work policy requiring attendance in the office Monday through Thursday, with the flexibility to work remotely on Friday each week.
- For work requiring a high degree of collaboration or an in-person presentation, in-office attendance is required even on Friday.
Benefits & Perks
- Robust and progressive medical coverage, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options.
- Dental, vision, and prescription drug coverage.
- Adoption support, including surrogate and fertility support.
- Short and long-term disability, and basic life and AD&D insurance.
- Enrolment in adidas' 401k plan and Stock Purchase Plan with employer match.
- Education assistance for full-time employees.
- Generous leave policies, including 14 weeks of paid parental leave.
- Eligibility to earn an annual bonus based on company performance.
- Prorated flexible time off accruing at 0.4388 hours per day, increasing with years of service.
- Twelve paid holidays throughout the calendar year.
- Service Time Off during milestone years.
About the Company
Adidas believes that embedding diversity, equity, and inclusion into its culture and talent processes gives employees a sense of belonging and the brand a real competitive advantage.
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