Credit Risk & Treasury Manager

This role owns treasury, credit risk and collections activities across Shared Services, the DP countries and subsidiaries. It is a hands-on position that combines execution with process ownership and acts as the key link between HQ and the countries, translating corporate treasury and credit guidelines into local practice. The role safeguards liquidity, mitigates financial risk and drives efficient, well-controlled processes that support business continuity and sustainable growth.

• Own treasury, credit risk and collections activities across Shared Services, DP countries and subsidiaries, ensuring accurate and timely payments, reliable cash-flow forecasting, robust credit controls and compliance with corporate policies and applicable legal, regulatory and banking requirements.
• Prepare and be accountable for the cash-flow forecast, monitoring collections and payments daily, acting early on deviations, optimising cash flow through disciplined management of accounts receivable, DSO, accounts payable and DPO
• Maintaining appropriate liquidity levels in line with corporate treasury policies, and ensuring all domestic and cross-border payments are accurate and completed on time, avoiding interest and penalties through strong controls and compliance.
• Manage banking relationships, including bank guarantees, account opening and maintenance, signatory and KYC requirements, and bank fee reviews.
• Protect accounts receivable quality and mitigate credit risk through credit assessments, validation of supporting documentation, and recommendations on credit limits and commercial terms, and manage accounts receivable including timely and accurate allocation of customer payments
• Credit notes and sales returns, ageing analysis, customer follow-up, doubtful-debt provisions, bank and general ledger reconciliations, and recording of customer rebates and discounts in line with corporate guidelines.
• Oversee customer deductions and payment discrepancies, validating them against approved commercial terms and documentation, classifying and resolving them, partnering with Commercial and Operations to recover unjustified deductions and strengthen preventive controls
• And coordinating with Accounting on accurate recording and monthly accruals.
• Act as the main link between HQ (Treasury, Accounts Payable, Insurance) and DP countries and subsidiaries, cascading corporate treasury and credit guidelines, adapting them to local practice and following up until consistently applied
• And take ownership of issues outside the immediate area when they affect cash, credit or payments.
• Ensure treasury activities comply with legal, regulatory and banking requirements in Panama and every jurisdiction where the company holds bank accounts or conducts treasury transactions, including Germany
• And meet reporting deadlines and corporate treasury policy requirements through effective cash management, robust controls and proactive risk assessment.
• Support Accounting & Reporting in maintaining strong audit outcomes and the accuracy and integrity of financial statements and AP/AR ledgers through timely monthly reconciliations, reviews, audit documentation and escalation of significant issues, and drive continuous improvement across AP, AR
• Cash and credit processes by simplifying workflows, strengthening procedures and documentation, enabling automation and conducting regular process reviews.
• Ensure high-quality service from BPO partners by defining and monitoring SLAs, standardising processes, supporting training, reviewing performance and providing clear, constructive feedback, act as a trusted business partner to internal and external stakeholders
• Influence country teams without hierarchical authority, and coach and develop the Treasury Specialist through clear objectives, regular feedback and a development plan.
• Manage insurance matters for the Panama Shared Services office in accordance with the Insurance Guideline for Subsidiaries, coordinating with HQ Insurance and local departments to align with global programmes, local requirements and self-insurance rules
• Avoid duplicate coverage and obtain required approvals for local insurance and broker appointments, and report new or changing risks and accurate asset and warehouse information to HQ Insurance on time, coordinating claims notification
• Documentation and follow-up with HQ and responsible local teams.

• Degree in Finance, Business Administration, or a related field.
• 8+ years of professional experience, including at least 5 years in Treasury, Collections, or Accounts Receivable.
• Experience working in a multinational company.
• Hands-on experience managing banking relationships, including bank guarantees, with a solid understanding of banking structures and operations.
• Hands-on experience with SAP, particularly FI and SD modules.
• Advanced Excel skills.
• Experience working with electronic banking platforms.
• English: Upper-intermediate to advanced proficiency, with the ability to work and communicate.
• Hands-on and execution-oriented, with the ability to take ownership and personally drive work to completion.
• Assertive and clear communicator, able to influence stakeholders across countries using facts and sound judgement.
• Proactive and solution-oriented, with a strong sense of ownership and the ability to drive issues through to resolution.
• Creative while maintaining high standards, setting clear expectations and following up consistently.
• Strong continuous-improvement mindset, with the ability to analyse processes, support automation initiatives and manage change across teams.
• Highly structured, organised and detail-oriented, with strong prioritisation skills and the ability to perform effectively under pressure in a fast-paced and dynamic environment.

• Degree in Accounting.
• Experience in banking or financial services.
• Experience in a shared services or multi-country environment.
• Experience with Power BI or similar reporting tools.