Media, Broadcast & Content
Staff Product Manager, Developer Experience
Mid Level
New York, United States
in office
Full time
Job description
About the Role
This role is responsible for the end-to-end experience of CNN's engineers, accelerating and amplifying their capability to deliver end user value, starting with their onboarding to when their code reaches production and over 100 million end users. Operating within the Digital Platform Group, the role partners across engineering and platform teams to improve the full developer lifecycle, from how engineers learn CNN's platform, workflows, tooling, and infrastructure, to how quickly and safely they can go from code commit to production deploy. The role is accountable for measurable improvements in time to productivity for new engineers, engineering velocity, and release safety across CNN's digital platform.
Key Responsibilities
- Own Developer Experience and Operations, a strategic priority product area with high complexity, defining the product vision, strategy, goals, metrics, and roadmap in close partnership with engineering leads who bring technical depth.
- Collaborate with engineering leads to design and improve the end-to-end developer onboarding journey, ensuring engineers can learn CNN's platform, workflows, tooling, and infrastructure quickly and begin delivering value to end users as fast as possible.
- Identify and reduce bottlenecks in CNN's build, test, and deployment pipeline, improving code commit to production cycle time while increasing release volume and deployment safety.
- Drive adoption of developer platform tooling, deployment workflows, and engineering operations processes, measuring usage to validate impact and inform iteration.
- Partner with engineering teams and data to develop insights that drive decisions, actively identifying and closing gaps in understanding of the developer experience.
- Continuously monitor the developer experience landscape, developing data insights that inform strategy and influence decisions across engineering and product teams.
- Lead through influence and cross-team collaboration to drive best practice adoption, increase organisational effectiveness, and continuously raise the bar for how CNN's engineers onboard, build, test, and deploy.
Required Experience & Qualifications
- 8+ years of product management experience, owning a strategic priority product area with high complexity and ambiguity.
- Demonstrated experience owning internal developer tools, developer platforms, or infrastructure related products, with engineers as the primary stakeholder.
- Technical fluency in CI/CD, build systems, deployment pipelines, and developer tooling.
- Familiarity with DORA metrics and demonstrated experience using engineering data to diagnose bottlenecks and drive product decisions.
- Strong track record of driving adoption of platform tooling and engineering best practices across a large organisation.
- Proven ability to lead through influence and cross-functional collaboration, delivering measurable outcomes without direct authority.
- Demonstrated ability to develop data insights that inform strategy and influence decisions across engineering and product teams.
- Ability to translate complex technical concepts into clear, accessible language that resonates with product and business leadership.
- Excellent written and oral communication, producing clear product artefacts that are used as examples of quality work by the broader team.
Preferred Skills
- Experience at a media company, publisher, or complex multi-platform digital organisation.
- Background in engineering operations, incident management, or deployment governance.
- Proven track record of driving organisational behaviour change in engineering organisations.
- Familiarity with AI-assisted developer tooling and a clear point of view on where it does and does not meaningfully accelerate engineering velocity.
Salary
- Actual salaries will vary based on job-related factors including geographic location, external market data, internal equity, skill set, experience, training, education, and/or performance.
- Base pay is one component of total compensation; other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards.
Benefits & Perks
- Health insurance coverage
- Employee wellness program
- Life and disability insurance
- Retirement savings plan
- Paid holidays and sick time and vacation
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