Agencies
Senior Account Manager, Event Branding & Signage (Motorsports)
Mid Level
Orpington, United Kingdom
in office
Full time
Job description
About the Role
Sits within the Motorsports team in Orpington and works between the office and on-site time with clients. It focuses primarily on the successful management and operational delivery of extensive signage and branding projects across their entire life cycle. The post-holder leads client and stakeholder management, budgeting, feasibility reviews and implementation, problem solving and risk mitigation, as well as on-site crew management and stakeholder liaison.
Key Responsibilities
- Act as the central senior day-to-day contact for clients and overall manage project delivery, understanding, developing and managing client objectives, priorities and expectations.
- Create project and signage programmes, budgets and project documentation, developing successful delivery strategies based on client-led operational deadlines.
- Lead detailed advance planning and management of complex logistical requirements.
- Provide clear and timely internal communications, working with LIVE·TEAM Studio, Production and Logistics Teams to schedule capacity, ensure detailed planning and manage on-site resource and teams.
- Communicate and manage programme deadlines with clients, ensuring key dates are met and client expectations are continuously managed.
- Provide line management and direction to other team members, ensuring client and LIVE·TEAM requirements are met to the highest standards, supporting and developing team members, leading by example and ensuring knowledge sharing.
- Ensure LIVE·TEAM and client Health and Safety processes are adhered to, promote best practice across every project and work with the LIVE·TEAM H&S Manager to ensure documentation is correct, continuously reviewed and updated.
- Ensure contract terms are understood, monitored and met, and that the wider account team continues to deliver a high-quality service against agreed contract KPIs.
- Build strong, trusted and long-lasting relationships, providing strategic advice to clients that leads to the development of existing revenue streams, identification of new business opportunities and ongoing contract renewal.
- Provide senior oversight and day-to-day budget control, working with the Account Director and Associate Director to monitor, control and accurately price projects, maximise margins and ensure timely payment schedules
- While proactively driving and championing LIVE·TEAM's sustainability policy and finding innovative ways to align goals with clients through more environmentally friendly products, processes and delivery strategies.
Required Experience & Qualifications
- Strong project management experience across operational planning and delivery to challenging timeframes.
- Collaborative and clear approach to commercial development and communication.
- Strong relationship management and diplomacy, including negotiating with and influencing decision making.
- Ability to handle numerous tasks simultaneously, prioritising and delegating where required, while ensuring continuous attention to detail.
- Excellent organisational and communication skills, ensuring project systems and procedures are set up and structured correctly.
- Ability to think on your feet, evaluate risks and take decisions to resolve issues, demonstrating problem-solving skills.
- Confidence taking the financial lead on projects and client accounts, managing budgets and cost control.
- Ability to promote collaboration and cooperation across the business, and comfort working with and managing groups of cross-functional teams, some of which may work remotely or across other locations or offices.
- Desire to work in an environment where co-workers challenge each other's thinking to produce a better product for clients.
- Entrepreneurial, analytical, strategic and creatively inquisitive.
- Flexibility to move between events and LIVE·TEAM teams to develop knowledge and skills and support the wider business.
- Strong work ethic and ability to thrive in a fast-paced environment.
- Professional attitude at all times, coupled with an enthusiasm to succeed and an approachable attitude.
- Ability to motivate others and always lead by example.
- Willingness and ability to travel worldwide for up to 14 days at a time.
Workplace
- Is based between the Orpington office and on-site time with clients.
- Regular international travel for periods up to 14 days is required.
- Some unsociable working hours, including weekend work, may be required on occasion to accommodate the delivery of projects.
About the Company
THE·TEAM provides representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Working with iconic properties and brands, THE·TEAM elevates live events to make them unforgettable. Shaped by a belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence.
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