Media, Broadcast & Content
Payroll Operations Analyst
Mid Level
Hyderabad, India
in office
Full time
OperationsGeneral AdministrationCustomer Service
Job description
About the Role
Warner Bros. Discovery is seeking a dedicated Payroll Analyst to join the Global Business Services People and Culture Shared Services Payroll Department. The role is responsible for administering payroll for US employees, conducting payroll audits, and implementing best practices in payroll processes, with expertise in timecard entry and meticulous auditing of payroll results.
Key Responsibilities
- Administer payroll for US employees, conduct payroll audits, implement best practices in payroll processes, and perform timecard entry and meticulous auditing of payroll results.
- Conduct payroll activities and analyse and interpret pay rules using Workbrain Online Time and Attendance (OTA), Workday Time Tracking, Workday Payroll, and ServiceNow Case Management.
- Enter and review timecard data in OTA or Workday Time Tracking, and adjust time entries, pay inputs, or payroll costing allocations.
- Calculate pay for union employees according to collective bargaining agreements, and for all employees according to company policy and legislative requirements.
- Research payroll inconsistencies and irregularities to determine root cause and provide resolution, working with cross-functional counterparts and process partners.
- Serve as a payroll subject matter expert to resolve employee issues swiftly and efficiently, and proactively communicate and collaborate with points of escalation.
- Follow and maintain internal control policies, procedures, and compliance for the payroll process.
- Evaluate reports using Excel functionality such as VLOOKUP, INDEX MATCH, and pivot tables.
- Participate in testing of payroll systems related to process changes and enhancements.
- Compile, analyse, and document payroll issues; research and respond to payroll inquiries; support internal audits and prepare materials for external and internal auditors; and participate in special projects and other tasks as required.
Required Experience & Qualifications
- Minimum 2 years of experience in payroll operations, managing sensitive and confidential information.
- Bachelor's degree in Business, Accounting, Finance, or a related field, or equivalent combination of work experience.
- Must be English speaking.
- Minimum 2 years of experience with Workday HR/payroll or other SaaS payroll tools, such as SAP or PeopleSoft.
- Knowledge of Microsoft Office, particularly MS Excel.
- Strong relationship skills, with experience building and maintaining effective collaborations, and recognised reliability, integrity, and trustworthiness.
- Understanding of US federal and state regulations related to salaries, wages, taxes, benefits, and other payroll-related matters.
- Skilled in process management, improvements, and re-engineering.
- Ability to manage high-volume activities on time in a fast-paced environment.
- Excellent planning, time management, prioritisation, and follow-up skills.
- Strong analytical skills and attention to detail.
- Exceptional communication and customer service skills, capable of conveying complex information clearly at all levels and in English.
Preferred Skills
- Experience in a shared service, large multi-business unit organisation.
- CPP or FPC certification.
- Experience in high-volume, multi-state payroll.
- Experience with payroll processing for various legal entities.
- Background in processing payroll for unions, including understanding of Motion Picture collective bargaining agreements and union pension health and welfare plans.
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