Analyst, Payroll Tax & Garnishments (Project Role)

This is a one-year project-based position within the GBS P&C Shared Services team, providing technical expertise in payroll tax and garnishments administration while supporting compliance with federal, state, local, and international regulations and reporting requirements. The role encompasses reviewing payroll tax filings, validating garnishment processing, researching and resolving complex issues, and responding to employee and stakeholder inquiries. Working closely with the Supervisor, Payroll Tax & Garnishments, the postholder helps ensure regulatory compliance across multiple jurisdictions and legal entities and supports process improvements, compliance initiatives, and special projects.

• Maintain payroll tax and garnishment data within Workday Payroll, ensuring accuracy and compliance with applicable regulations.
• Review, validate, and submit payroll tax data for tax returns and ADP filings.
• Calculate and process payroll-related adjustments, including garnishments, tax corrections, and other statutory deductions.
• Identify, investigate, and resolve tax and garnishment discrepancies arising from periodic and quarterly payroll tax filings and data transmissions to ADP.
• Perform payroll tax and garnishment reconciliations, including analysis of general ledger and balance sheet accounts.
• Partner with Payroll, Payroll Settlement, and Accounting teams to research and resolve payroll-related discrepancies.
• Research and respond to payroll tax and garnishment inquiries from employees, government agencies, and internal and external stakeholders, providing strong customer service.
• Manage and prioritise tax and garnishment cases through the company's case management system to ensure timely resolution.
• Support internal and external audits, including those conducted by federal and state tax authorities, by preparing documentation and responding to audit inquiries.
• Compile, analyse, and document issues in order to identify systemic problems.
• Participate in testing and validation of payroll system enhancements, upgrades, and process changes.
• Maintain and update training materials, policies, and procedures for tax and garnishment processing in line with legal, regulatory, and business requirements.
• Support special projects and process improvement initiatives as assigned by leadership to meet departmental and enterprise objectives.

• Minimum of 2 years of experience in multi-state payroll, payroll tax, and garnishment administration, working with Workday Payroll, Workday HCM, or a comparable SaaS-based payroll platform.
• Bachelor's degree in Accounting, Finance, Tax, or a related field, or an equivalent combination of education and relevant experience.
• Strong knowledge of federal, state, and local regulations governing wages, taxes, benefits, garnishments, and other payroll-related compliance requirements.
• Advanced proficiency in Microsoft Excel.
• Strong analytical, critical thinking, and reconciliation skills, with exceptional attention to detail and accuracy.
• Strong relationship skills, with experience building and maintaining effective collaborations, and a reputation for reliability, integrity, and trustworthiness.
• Skilled in process management, improvement, and re-engineering, with the ability to manage high-volume activities in a fast-paced environment, on time and with minimal supervision.
• Excellent planning, time management, prioritisation, and follow-up skills, with the ability to work effectively under time constraints while maintaining a high level of accuracy.
• Exceptional communication and customer service skills, capable of conveying complex information clearly at all levels, and persuasive and persistent in driving change.

• Experience supporting payroll operations within a large, complex, multi-business unit organisation.
• Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), or comparable certification.
• Experience with Workday integrations, including Enterprise Interface Builder (EIB) mass data uploads.

• Health insurance coverage.
• Employee wellness programme.
• Life and disability insurance.
• Retirement savings plan.
• Paid holidays, sick time, and vacation.
• Other rewards may include annual bonuses, short- and long-term incentives, and programme-specific awards.