DC Supervisor

This role acts in a leadership capacity within a distribution centre department, supporting the North American growth of the brands and the expansion of DC operations to meet that demand. It connects processes with people, fostering an environment of enthusiasm, action and accountability within the department in order to promote high levels of productivity and employee engagement while maintaining a safe and respectful workplace. The position sits within the Supply Chain & Sourcing team and works with North America DC Operations as well as DC Operations Management, Human Resources, IT, Facilities & Maintenance and Security.

• Maintain a current and thorough understanding of all SOPs relating to the operation of the department.
• Ensure that all staff are properly trained and supervised in the functions they will be completing during their shift.
• Conduct daily briefing meetings with department staff prior to the start of shift to communicate expectations for the work to be completed and any special projects or circumstances they need to be aware of.
• Manage resources through scheduling and approving vacations, reallocating staff to cover absences, reviewing hours and reporting hours worked for payroll.
• Communicate effectively and manage performance on an individual level with all staff in the department, both informally and formally, using company-provided resources such as performance evaluation tools and labour management reporting
• And continuously provide balanced feedback through acknowledgement of good performance and identification of areas for improvement.
• Create a positive and productive work environment that engages and motivates associates.
• Ensure that all required department functions are completed on a timely basis so that daily business goals and customer requirements are met, and provide recommendations for continuous process improvement.
• Utilise lead hands effectively to assist with the efficient and safe operation of the department and to ensure that required administrative tasks are completed on a timely and accurate basis.
• Interact with other DC departments as needed to ensure that communication is timely and relevant and that the flow of information between departments meets the needs of all.
• Manage the collection, reporting and required feedback regarding labour management standards.
• Maintain and enforce a safe working environment by following all established health and safety policies and procedures, abiding by Occupational Health & Safety Act safety standards, including the reporting and investigation of any accidents, injuries
• Damages and potential threats to safety per company policy.
• Document and review with the Manager and the onsite HR Manager any employee conduct problems for possible disciplinary action.
• Act as a change agent in the implementation of new policies, procedures and systems to ensure compliance and adoption.

• Leadership experience of three or more years within a large-scale distribution centre.
• High school diploma, or demonstrated equivalent skills obtained through previous work experience.
• Strong knowledge of DC operations, including storage methods, powered mobile equipment and material flow.
• Working knowledge of the requirements for the safe operation of powered mobile equipment and conveyor systems.
• Proficiency in Excel, Outlook and Word, and working knowledge of WMS principles.
• Excellent command of the English language, both verbally and in writing.
• Ability to communicate effectively, both on an individual level with team members and across departments within an organisation.
• Action oriented, ambitious and motivated, with a sense of urgency.

• Shift 1: Monday to Thursday, 6:00 AM – 4:30 PM.

• The anticipated low and high end of the base pay range for this position is $70,000 CAD – $80,000. Actual salary will be based on various factors, such as the candidate's experience, qualifications, skills and competencies, and proficiency for the role.

• Health and dental benefits, including prescription drug coverage and out of country coverage.
• Short and long-term disability, basic life and AD&D insurance, and an Employee & Family Assistance Program.
• Enrolment in the company's Retirement Savings Plan with employer match.
• Education assistance program and fitness reimbursement program for qualifying employees.
• Eligibility to earn an annual bonus based on both company and personal performance.
• Vacation time that increases with length of service.
• Service Awards and Service Time Off during milestone years.
• Paid bereavement leave.
• Parental leave top-up for eligible employees.