Major Events & Host Organisations
Recruiter, Workforce Operations
Mid Level
Los Angeles, United States
hybrid
Full time
Job description
About the Role
On Location is seeking an experienced Recruiter to support the recruitment and readiness of the temporary hospitality workforce for the LA28 Olympic and Paralympic Games. The role manages high-volume recruiting activities for assigned event workforce populations, including hospitality hosts, guest-facing staff and designated supervisory roles. The Recruiter sits within the Workforce Operations team, partnering with Functional Area Leads, HR, and Onboarding and Payroll to build qualified talent pipelines, deliver a strong candidate experience and meet hiring timelines.
Key Responsibilities
- Partner with Workforce Operations and Functional Area Leads to understand staffing plans, role profiles, hiring volumes, locations, schedules, compensation ranges and critical hiring milestones, and translate these into clear candidate profiles, sourcing plans
- Interview criteria and recruiting timelines.
- Maintain visibility into open requisitions, pipeline health, hiring risks and upcoming staffing needs.
- Source qualified candidates through job boards, social media, referrals, networking, community partnerships, universities, job fairs, hospitality networks and industry events.
- Build, segment and maintain active talent pools by role, location, availability, language capability, hospitality experience and event experience, and develop targeted sourcing strategies to support diverse, local and event-ready candidate pipelines.
- Review applications and conduct phone or video screens to assess qualifications, customer-service orientation, relevant experience, availability, communication skills and fit for assigned roles.
- Coordinate and schedule interviews with Functional Area Leads and other interviewers, and provide structured candidate recommendations based on approved selection criteria, qualifications, availability and workforce needs.
- Prepare and extend offers using approved compensation ranges, assignment terms and approval processes, explaining assignment details, work expectations, schedules, location requirements and next steps to selected candidates.
- Maintain candidate engagement through the offer and acceptance process to reduce declines, withdrawals and no-shows, and complete accurate and timely handoffs to the Onboarding Specialist and other responsible teams.
- Support re-engagement and replacement recruiting when candidates withdraw or do not complete required readiness steps.
- Provide regular updates to Workforce Operations, Functional Area Leads, relationship managers and other stakeholders on hiring progress, pipeline health, risks and next actions, and maintain accurate recruiting reports and dashboards covering requisition status, candidate funnel activity
- Offer acceptance, onboarding completion and staffing readiness.
- Follow approved processes for candidate data privacy, background screening, work authorization, required documentation and record retention, and deliver a professional, inclusive, responsive and respectful candidate experience while protecting confidential candidate and business information.
- Provide recruiting or workforce support onsite during assigned event periods, including urgent replacement recruiting, candidate communication and staffing escalations, and participate in post-event debriefs and process improvement recommendations.
Required Experience & Qualifications
- Two to five years of experience in high-volume recruiting, staffing operations, HR operations, workforce management, hospitality recruiting or large-scale event operations.
- Demonstrated experience managing multiple requisitions, candidate pipelines, interviews, offers and deadlines in a fast-paced environment.
- Experience with applicant tracking systems, HRIS platforms, candidate relationship management tools or other recruiting technology.
- Strong organisational skills and attention to detail, with the ability to manage competing priorities and changing requirements.
- Strong written, verbal and interpersonal communication skills.
- Ability to build trusted relationships with candidates, hiring managers, Functional Area Leads, vendors and internal partners.
- Ability to exercise sound judgement, maintain confidentiality and escalate issues appropriately.
- Proficiency with Microsoft Office 365 and project or workforce management tools such as Airtable.
- Ability to work flexible hours, including evenings, weekends, holidays and peak event periods, as business needs require.
Preferred Skills
- Bachelor's degree in Human Resources, Hospitality, Sports Management, Business or a related field; equivalent professional experience will be considered.
- Experience recruiting for a major sporting event, Olympic or Paralympic programme, live event, convention, entertainment production, hotel, restaurant or premium hospitality operation.
- Experience recruiting temporary, seasonal, contingent or event-based workers at scale.
- Experience working in the Los Angeles market or with local community and hospitality talent networks.
- Working knowledge of California employment requirements and event workforce practices.
- Experience with JobVite or comparable applicant tracking systems.
- Experience supporting diverse, customer-facing teams in high-visibility environments.
Workplace
- Primarily supports workforce planning and recruiting activities from Los Angeles, with hybrid and onsite work expectations determined by programme needs.
- Travel may be required to recruiting events, partner locations, venues and other domestic destinations.
- May require work during evenings, weekends, holidays and peak event periods.
- During onsite assignments, the role may require extended periods of standing, walking and working in active venue environments.
- Specific venue assignments, travel expectations and event-period schedules will be communicated as the LA28 workforce plan is finalised.
Salary
- $67,500 Annually minimum to $90,000 annually maximum (the minimum will not fall below the applicable State/local minimum salary thresholds)
Benefits & Perks
- Locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives.
- Growth and developmental opportunities.
- Robust benefits such as health care, retirement, vacation and other paid time off, and additional offerings.
About the Company
On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company that owns UFC, WWE and PBR.
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