Media, Broadcast & Content
Manager, Technical Program Management
Mid Level
Kanata, Canada
in office
Full time
Job description
About the Role
CNN Digital is seeking an experienced Manager, Technical Program Management to lead program management for its Revenue & Growth vertical. The role manages a team of program managers while driving planning, execution, and operational excellence across a portfolio that includes Ad Experience, Commerce, and Growth initiatives. As a people manager and program leader within CNN's Digital Program Management Office, the postholder partners closely with Product, Tech, Design (PTD) and Program Operations leaders to translate group-level strategy into a unified roadmap and ensure consistent delivery against business priorities.
Key Responsibilities
- Lead, coach, and develop a team of program managers supporting the Revenue & Growth vertical, establishing clear priorities, role clarity, and consistent execution expectations to elevate delivery maturity and operational efficiency.
- Build a high-performing team culture focused on accountability, operational rigour, collaboration, and continuous improvement.
- Allocate program management support based on strategic priorities, delivery needs, and team capacity.
- Own output, tracking, and reporting across the Revenue & Growth program portfolio, ensuring visibility into delivery progress, milestones, risks, and dependencies.
- Translate group-level planning into a unified roadmap that aligns product, technology, and design investments with organisational priorities and measurable business outcomes.
- Define initiatives with clear scope, success measures, sequencing, and cross-team dependencies across multiple squads and workstreams.
- Serve as the primary coordination point across Product, Tech, Design, and Program Operations leaders for the Revenue & Growth area, and partner with PTD leads to establish, evolve, and operationalise effective ways of working across squads and workstreams.
- Lead continuous planning and alignment across teams, influencing decisions and driving clarity across stakeholder groups without relying solely on direct authority.
- Establish and enforce governance models, operating rhythms, and standardised workflows that support predictable delivery and effective decision-making.
- Monitor execution across squads, ensuring adoption of global workflows, OKRs, and operational standards in partnership with Program Operations, and build area-level workstreams that clarify ownership, surface risks early, and enable teams to manage interdependencies proactively.
- Lead OKR creation, alignment, and tracking across Product, Tech, and Design for the Revenue & Growth vertical, and provide data-driven insights and executive-level reporting to guide decision-making.
- Use financial modelling and business context to support prioritisation, investment decisions, and long-range planning.
Required Experience & Qualifications
- 10+ years of experience in technology, digital media, or a related field, including significant experience leading complex cross-functional programs.
- Experience managing and developing program managers or related roles, with a demonstrated ability to build high-performing teams.
- Bachelor's degree in Computer Science, Engineering, Business, or a related field, or equivalent practical experience.
- Proven success owning portfolio-level planning, roadmap alignment, governance, and execution across multiple teams or squads.
- Strong experience establishing operating models, ways of working, and reporting mechanisms that improve delivery consistency and transparency.
- Ability to manage complex, multi-quarter planning cycles with significant cross-team dependencies and evolving business priorities.
- Experience leading OKR development, performance tracking, and executive reporting across Product, Tech, and Design organisations.
- Comfortable using data, metrics, and financial modelling to support prioritisation, tradeoff discussions, and investment planning.
- Strong problem-solving skills with the ability to identify risks early, make sound recommendations, and drive resolution in ambiguous environments.
- Exceptional written and verbal communication skills, with the ability to influence senior leaders and align diverse stakeholder groups.
- Demonstrated people leadership, including coaching, performance management, and creating an inclusive, high-accountability team environment.
- Ability to operate with high autonomy while balancing strategic thinking and hands-on execution.
- Passion for media, news, technology, and building products that drive both user value and business impact.
Preferred Skills
- Experience supporting revenue, growth, monetisation, subscription, commerce, or customer lifecycle initiatives is strongly preferred.
Benefits & Perks
- Health insurance coverage
- Employee wellness program
- Life and disability insurance
- Retirement savings plan
- Paid holidays, sick time, and vacation
- Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards
About the Company
CNN offers the opportunity to work alongside industry-leading professionals dedicated to delivering premium digital experiences, to contribute to products and infrastructure trusted by millions of global users, and to work in a dynamic, inclusive environment that fosters personal growth, career advancement, and continuous learning.
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