Federations & Governing Bodies
D365 Administrator
Entry Level
Biggin Hill, United Kingdom
in office
Full time
Digital, Product & TechMotorsportIT & InfrastructureEngineering & DevelopmentData & CRM Systems
Job description
About the Role
Formula 1 is looking for a D365 Systems Administrator to join its IT department, reporting into the IT Systems Manager. The role is responsible for maintaining and managing the environments across Microsoft D365 Finance and Operations and other integrated system applications, in line with F1's business goals and objectives. The post holder works closely with F1 customisations, integrations and the wider technology teams, and acts as a subject matter expert on D365 Finance and Operations.
Key Responsibilities
- Maintain and manage the environments across D365 Finance & Operations and other integrated system applications.
- Work with F1 customisations and configurations to ensure the D365 system runs smoothly and is optimised.
- Act as subject matter expert in D365 Finance & Operations and support the team in the operational management of the tool and infrastructure.
- Develop, build and manage integrations with the system.
- Create and maintain documentation for IT systems and assist in building the documentation process within the department.
- Drive innovation in IT by reviewing current technology offerings and identifying improvements within the department's responsibilities.
- Manage projects through the full lifecycle, ensuring deadlines are met and stakeholders are engaged throughout.
- Implement new solutions and provide training to other technology teams, including full documentation and walkthroughs.
- Make changes and additions to the IT systems infrastructure within change management processes, adhering to SOX controls, ISO27001 and PCI-DSS.
- Troubleshoot and resolve issues raised through the helpdesk, managing them through incident management processes.
- Provide user support across the organisation and act as a point of escalation for other technology teams, responding flexibly to ad hoc business requirements.
- Implement security measures, perform security tests and maintain system integrity to keep a secure IT operating environment, including user roles and permissions management.
- Produce root cause analysis reports in the event of failures and issues, working alongside problem management processes.
- Be available to work on IT systems outside usual business hours, both planned and unplanned, and travel to Formula 1's business sites and partners' premises when required.
- Keep abreast of developments in the IT industry and consider proactively how these may be incorporated into IT systems applications.
Required Experience & Qualifications
- Knowledge of Microsoft D365 and Microsoft Azure.
- Experience supporting Logic Apps, Power Apps and Power Automate, including designing, coding and implementing.
- Knowledge and experience of developing and managing integration principles to Microsoft D365.
- Scripting and automation skills using C and Python.
- Knowledge of Microsoft Fabric.
- Basic knowledge and understanding of business finance processes.
- Experience working with third parties and managing development items.
- Good customer service, communication and team working skills.
- Proficient communication skills with the ability to convey ideas clearly and confidently.
- Highly motivated and well-structured in managing tasks.
- Positive, adaptable and flexible when faced with challenges.
- Proactive, with a solution-oriented mindset.
- A current UK driving licence.
Preferred Skills
- Experience working in a global organisation across different time zones.
- Experience working within the sports or entertainment industries and with major events.
- A degree or HND/C in an IT-related subject, or an industry-recognised equivalent.
- Certifications in relevant subject categories.
Workplace
- Corporate division.
Benefits & Perks
- Private Healthcare scheme.
- Dental care.
- 4 x Grand Prix Paddock passes per season.
- Enhanced maternity/paternity leave and other family planning policies.
- A free staff shuttle service running to and from surrounding train stations near to Biggin Hill.
- Free healthy snacks in the offices.
- Subsidised canteen in Biggin Hill, serving breakfast and lunch.
- 25 days annual leave and 8 Bank Holiday days, plus a Christmas period closure.
- Opportunities to develop and request training for the role via the in-house Learning and Development team.
- Discount on F1 merchandise.
- Discount at F1's experiences, including F1 Arcade and F1 Drive.
- Perkbox benefit portal.
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