Manager Hospitality

The Manager, Hospitality (UK) will play a key role in the planning, delivery, and execution of NFL Premium and VIP Hospitality programs for the NFL's international games and events. This individual will oversee guest experiences, ensuring best-in-class service for NFL partners, clients, and fans while helping deliver exceptional hospitality experiences that reflect the NFL brand. Collaborating closely with internal stakeholders and external partners, the Hospitality Manager will lead and support hospitality initiatives before, during, and after international events throughout the year.

• Design and planning of all hospitality areas, including suites, shared spaces, and NFL VIP for international games
• Manage sales and event agencies to deliver a high-end hospitality program.
• Collaborate with participating teams in their hospitality delivery.
• Assist in the branding and design for all hospitality and customer-facing areas.
• Day-to-day lead for stadium catering; assist in the creation of menus for GA/Hospitality areas.
• May include external events.
• Cross-department guest list management alongside NFL Ticketing and Global Hospitality sales team
• Working closely with the NFL's Elite Service, management of internal clients, teams, NFL Executives, and team ownership
• Working within stadiums is highly desired.
• Proactive mindset and professional manners to align with business objectives, customer expectations, and brand values.
• Willingness and availability to travel to local and international games (primarily Europe)
• A genuine passion for delivering exceptional customer service and experiences.
• Willingness to travel, work long hours and weekends when required.
• Interest in sports recommended.

• Minimum of 5 years' experience working within the sports and event industry
• Experience in managing and executing multiple events.
• Excellent time management, problem-solving, and organisational skills.
• Proficiency in MD Office (PPT, Word, Excel, etc.) and excellent email management skills required.
• Strong communication, interpersonal, and conflict resolution skills
• Ability to manage multiple tasks simultaneously and work well under pressure to meet deadlines.
• Proficiency in English required; other languages encouraged.
• Excellent attention to detail

• To apply, please send your cover letter, CV, salary expectations, and notice period by clicking the 'Apply' button. The right to work in the UK is required.
• Requires extensive travel to event locations across the UK and Europe.
• Requires flexibility to work evenings, weekends, and holidays, particularly during event and game weeks.
• To apply, please send your cover letter, CV, salary expectations, and notice period by clicking the 'Apply' button.
• The right to work in the UK is required.