Leisure & Fitness
Lifeguard
Entry Level
London, United Kingdom
in office
Contract
Job description
About the Role
Plays a vital part in creating a safe, welcoming and enjoyable environment for members, ensuring the highest standards of poolside safety, cleanliness and member experience. It sits within the Operations Team and acts as a trusted ambassador for the club, responding confidently to situations and maintaining operational excellence. The postholder delivers exceptional service every day and supports the club's wider social wellness proposition.
Key Responsibilities
- Create a safe, welcoming and enjoyable environment for members, ensuring the highest standards of poolside safety, cleanliness and member experience.
- Act as a trusted ambassador for the club, responding confidently to situations, maintaining operational excellence and delivering exceptional service every day.
- Ensure the utmost safety of members in the pool and spa areas, taking responsibility for personal safety and that of others.
- Act consistently in a safe manner, completing safety checks and recording them accurately.
- Monitor water chemical levels and clean the water when appropriate.
- Maintain the cleanliness of all areas and adhere to the high standards of Virgin Active.
- Take responsibility for compliance with all mandatory training and health and safety.
- Fulfil Duty Shifts when required, taking responsibility and accountability during the shift and controlling staffing and facility issues throughout the club.
Required Experience & Qualifications
- A friendly, calm and approachable nature, with the ability to act quickly and effectively at all times.
- Current Lifeguard qualification and full registration, with either an IQL National Pool Qualification (RLSS), HABC Level 2 Award in Pool Lifeguarding (RQF) or STA Professional Award for Pool Lifeguard (RQF) qualification.
Salary
- £13.25—£13.25 GBP
Benefits & Perks
- 30 days annual leave including bank holidays, plus a Celebration Day.
- Access to The People's Pension, with employer contributions at 3%.
- Complimentary Virgin Active membership for the employee and a buddy, plus free membership for children and access to Club V.
- Discounts across Virgin Active, including guest passes and 50% off PT sessions.
- Membership of Virgin Family, enabling communication with colleagues across Virgin Group and access to discounts including Virgin Atlantic, Virgin Holidays and Virgin Media/O2.
- 20% off food and drink at KAUAI branches located in clubs.
- Access to Salary Finance for support with loans and savings plans, and help to become a personal finance expert.
- Health Heroes employer assistance programme, including 6 free counselling sessions.
- Complimentary corporate letting services through Dexters, with no tenant charges.
- Access to ePoints for online discounts at retailers.
About the Company
It offers the opportunity to be part of a brand redefining the future of wellness, a premium environment with industry-leading facilities, development and progression opportunities aligned to the level of the role, access to a vibrant, engaged member community, and a platform to build career, reputation and impact.
Create your account to access job details
Unlock full job descriptions, apply in seconds, and get access to roles matched to your experience and interests.

