Workplace and Operations Coordinator

The Workplace and Operations Coordinator reports into the Business Operations Manager, serving as the central operational and cultural anchor for SailGP Technologies, driving seamless day-to-day facilities management and employee lifecycle support. The role will embrace a key front-of-house presence and ambassador for the business and the brand. Beyond foundational operations, the coordinator champions company culture by managing the internal intranet platform, organising inclusive social events, and supporting the People Team with onboarding, benefits administration, and employee engagement, to cultivate a highly connected, vibrant workplace environment.

• Act as the primary point of contact for internal and external facility inquiries, ensuring seamless communication across face-to-face, notice boards, team calendar, info email account, WhatsApp and The Hub.
• Build and maintain a strong relationship with the Landlord Management Company, acting as the go-to person for security, facility access, maintenance, daily upkeep, cleaning and health and safety.
• Manage office inventory, stationery supplies, weekly food provisions and refreshment stocks, and partner with internal teams and external suppliers to deliver exceptional hospitality and maintain high workplace standards for communal spaces and equipment.
• Manage the team Crew House, including bookings, documentation, cleaning arrangements and general stocking, support the Tech Team Coordinator with travel arrangements where required, and oversee software systems including Kelio, Paxton, Pack-ID, AJAX Intruder Alarm, Monta Charge and CCTV
• Responding to queries and liaising with providers for troubleshooting.
• Manage company uniform, the facility phone network and reception phone, answering and directing calls, raise purchase requests in line with company policy, and ensure facility operational procedures, certification, records and training requirements for Health and Safety functions Including First Aid and Fire Safety, are up to date and compliant.
• Own visitor procedures including Site Inductions, PEEPs and access passes, manage ISO1001 environmental compliance, assist with Health Surveillance sessions, SOPs, risk assessments and COSHH register, and manage and coordinate facility risk and safety meetings
• Ensuring outstanding actions and the Monday.com task list are addressed in a timely manner.
• Own the SailGP Technologies intranet platform ("The Hub") and SGPT live notice board, and manage new starter welcome communications, liaising with Communications and PR to promote the SailGP Technologies story via social media and the website.
• Champion facility culture by designing and supporting inclusive social events and cultural celebrations, and coordinate annual team building events and company-wide initiatives.
• Coordinate end-to-end onboarding, probation and off-boarding processes, support employee systems and benefits such as HowNow, Bupa and Betterhelp, and provide ad-hoc administration support to the People Manager.

• Proactive, keen to learn, get involved and enhance SailGP Technologies employees' experience.
• Able to demonstrate exceptional interpersonal skills to create and foster a warm and welcoming first impression.
• Excellent organisational skills and able to prioritise based on importance.
• Good verbal and written communication skills.
• Able to build relationships quickly across all of SailGP and SailGP Technologies employees including senior management.
• Creates an inclusive environment being supportive and helpful to all.
• Able to be flexible to adapt to changing needs, with a problem-solving approach.
• Loves being creative and channelling this into employee engagement initiatives.
• Proactively explores opportunities to add value amongst their team and the wider SailGP family.
• Career curious, scouting out opportunities to learn and develop.
• Inclusive team player, championing an environment where diversity and accessibility is valued.
• Understands SailGP's values and contributes to a positive culture.
• Offers fresh perspectives and innovative ideas to their team articulating these in a concise way.
• Builds relationships with colleagues, understanding the importance of collaboration.
• Inquisitive about their and their teams impact on SailGP's strategic objectives.

• Employee benefits include HowNow, Bupa and Betterhelp.