Outside Operations

TPC Sawgrass is seeking Outside Operations Staff to provide critical service to members and guests, acting as the first Club representative to meet and greet arrivals. The role supports PGA TOUR players, members and guests with their golfing needs so that every step of their golf experience runs smoothly and enjoyably. The team works closely with Golf Shop staff and maintains the golf car facility and practice facility.

• Assist PGA TOUR players, members and guests with their golfing needs, ensuring every step of their golf experience runs smoothly and enjoyably.
• Greet and welcome members and guests.
• At opening, assist in pulling all golf cars from the golf car facility to the bag staging area; remove golf bags from members' and guests' cars, load them onto a golf cart and, where applicable, drive the golf car to the staging area.
• Provide members and guests with miscellaneous information that may help them play the course, such as yardage markers on sprinkler heads measured to the middle of the green.
• Provide thoroughly cleaned and well-operating golf cars stocked with towels, scorecards, pencils and divot repair material; drive dirtied golf cars to the washing area, wash and wipe them down, and restock them.
• At closing, drive golf cars into the golf car facility, plug them into the battery charger, ensure the facility is always clean and orderly, perform periodic car maintenance and minor special repairs, and update car service records.
• Service the practice facility by driving the picker and mechanically picking up golf balls, setting up the facility for play, replenishing practice balls, patrolling the practice tee by golf cart to collect trash and practice ball bags
• Rotating the area in accordance with the tee maintenance programme, and collecting, cleaning and bagging balls at the end of play while culling damaged balls to ensure all range balls are in excellent condition at all times.
• Assist members and guests as they depart, ensuring all golf clubs are cleaned and that a staff member carries and places them in the member's or guest's vehicle.
• Work closely with Golf Shop staff to ensure members and guests follow all club rules, including dress code and beverage policy, and ensure no member or guest carries his or her clubs to or from the practice facility, parking lot or clubhouse areas.
• Complete special projects or other duties as assigned.

• High school diploma or equivalent education.
• Previous experience working in customer service.
• Valid driver's licence.
• Ability to comply with all applicable federal, state and local safety and health regulations that apply to the job.

• Experience working in a country club or equivalent.

• Work is performed outdoors and involves exposure to a variety of weather conditions.
• Is very active and requires lifting, pulling or pushing up to or over 25 pounds, and moving or lifting items with awkward weights.
• Specific vision abilities required include close vision, depth perception, colour vision, distance and peripheral vision, and ability to adjust focus.
• Travel is not expected for this position.
• Shifts are required as necessary based on business levels.