Analyst, P2P Customer Care

This position exists to support the Procure to Pay (PTP) workstream of Warner Bros. Discovery (WBD). The postholder has overall responsibility for performing PTP functions, maintaining PTP processes, ensuring SOX compliance and maintaining a robust controls environment, as well as providing updates and reporting on overall Procure to Pay operations.

• Deliver world-class, proactive customer service to internal and external stakeholders while adhering to company policies and procedures.
• Support PTP processes to ensure operational success, including timely vendor creation, correct matching of invoices to purchase orders and routing of invoices to the appropriate coders.
• Review PCard statement submissions for compliance.
• Monitor and reconcile aging PTP activity, including interfacing applications.
• Support the integration and onboarding of new acquisitions into Warner Bros. Discovery processes and systems.
• Support PTP system changes, improvements and new company codes created with testing as required, and support new business projects, acquisitions and integrations where needed.
• Serve as a subject matter expert in PTP processes and technologies (SAP SRM, Ariba, PeopleSoft, Oracle, OpenText VIM, SAP ECC) for non-content spend.

• A working knowledge of Microsoft Office products (Outlook, Word, PowerPoint).
• A complete understanding of the PTP process.
• Strong listening, verbal and written communication skills.
• Ability to work independently, creatively and efficiently.
• Proven track record in meeting deadlines.

• Bachelor's degree in Accounting or Finance or a related field.
• Experience in PeopleSoft Financials and SAP.
• Experience in the media industry and/or media sales.

• Exclusive Warner Bros. Discovery events and advance screenings.
• Paid time off every year to volunteer for eligible employees.
• Access to well-being tools, resources and freebies.
• Access to in-house learning and development resources.
• Being part of the Warner Bros. Discovery family of powerhouse brands.