Senior Manager, Data Office (Portfolio Management)

This role leads the Data Office's strategic planning and annual business planning cycle within the Membership and Customer Excellence Division. It owns portfolio governance and prioritisation, supports the Chief Data Officer as portfolio and performance lead, and maintains the operating rhythm and integrated portfolio roadmap. The role partners with business stakeholders, IT, Finance, PMO and delivery teams to align priorities and strengthen confidence in Data Office planning delivery.

• Lead the Data Office strategic planning and annual business planning cycle, translating Club priorities and the CDO's direction into objectives, roadmaps, investment themes, measurable outcomes and an integrated portfolio.
• Own portfolio governance, prioritisation and demand management across Data Office initiatives, applying transparent decision criteria and assessing new initiatives, business cases and change requests to optimise investment decisions and resource allocation.
• Act as portfolio and performance lead for the CDO, producing executive insights, recommendations, decision papers, dashboards and briefing materials, and facilitating governance forums, steering committees and management reviews.
• Establish, manage and continuously improve the Data Office operating rhythm and operating model, including leadership reviews, portfolio reviews, steering committees, planning checkpoints, follow-up of decisions, commitments and escalations, governance framework, portfolio standards
• Management information, tools and ways of working, while coaching teams in disciplined portfolio practices.
• Maintain the integrated portfolio roadmap and delivery plan, ensuring effective sequencing and active management of cross-programme dependencies and strategic outcomes.
• Monitor portfolio health and organisational performance, identifying emerging risks, delivery variances, capacity bottlenecks and systemic issues, and implementing mitigation and escalation actions.
• Lead portfolio financial and resource management, including budgeting, forecasting, expenditure tracking, workforce and vendor capacity views, and investment reporting.
• Embed benefits management and value realisation, ensuring intended outcomes, owners, measures, baselines and review points are defined and monitored throughout the initiative lifecycle.
• Coordinate cross-cutting Data Office priorities and strategic special projects sponsored by the CDO, bringing together relevant teams to frame issues, establish ownership, and drive decisions and execution.
• Partner with business stakeholders, IT, Finance, PMO and delivery teams to align priorities, resolve portfolio-level issues and strengthen confidence in Data Office planning delivery.

• Bachelor's degree in Business Administration, Information Systems, Computer Science, Engineering, Finance, Project Management or related disciplines.
• Minimum 12 years of experience in portfolio management, programme management, project management, strategic planning, transformation delivery or related disciplines.
• Minimum 5 years of people leadership experience, including team management, coaching and performance management.
• Proven experience managing enterprise portfolios, strategic programmes or large-scale cross-functional initiatives.
• Strong experience in portfolio governance, prioritisation, resource planning and executive reporting.
• Demonstrated experience engaging senior stakeholders and supporting executive-level decision-making.
• Experience in financial planning, budgeting, forecasting and investment management.
• Strong knowledge of portfolio management, programme governance and project delivery methodologies.
• Experience in portfolio planning, prioritisation, demand management and benefits realisation.
• Ability to develop portfolio dashboards, KPIs, executive reports and management insights.
• Strong understanding of budgeting, forecasting, resource planning and investment tracking.
• Proficiency in project and portfolio management tools, reporting platforms and data visualisation tools (e.g. Jira, Excel, Tableau or equivalent).
• Good understanding of data, analytics, AI and digital transformation initiatives, including associated governance and delivery practices.

• Experience within data, analytics, technology, digital transformation or related business functions is preferred.
• Professional certifications such as PMP, PgMP, MoP, MSP, PRINCE2, Agile or equivalent are an advantage.

• Benefits package
• Dynamic working environment
• Development opportunities