Federations & Governing Bodies
Dining & Service Attendant (Part-Time)
Entry Level
Vero Beach, United States
in office
Part time
OperationsBaseballHealth & SafetyCatering & Concessions OpsCustomer ServiceGeneral Administration
Job description
About the Role
Supports dining room operations, concessions, catering functions, on-field snack breaks, and staff breakrooms across the Jackie Robinson Training Complex's events and programmes. It sits within the Dining Services & Hospitality Department and focuses on ensuring guests receive friendly, efficient service in a clean and welcoming environment. The attendant replenishes food and beverage products, maintains service areas, and assists with basic cash handling and inventory tasks to support a high-quality dining experience.
Key Responsibilities
- Greet and serve guests in dining, concessions, catering, and breakroom areas in a professional and courteous manner.
- Maintain knowledge of menu offerings and banquet/event service standards, ensuring consistent portion control and presentation of food and beverages.
- Anticipate guest needs, resolve concerns promptly, and escalate issues to supervisors when necessary.
- Set up, restock, and maintain food and beverage stations across dining, concessions, and hospitality areas, and assist with concessions bar service and breakroom stocking as directed.
- Support cash handling functions, including preparing opening funds, processing transactions, and reconciling Point of Sale sales at shift close in accordance with company policies.
- Maintain accurate communication with kitchen staff, management, and fellow servers to ensure smooth service.
- Clean and sanitise service areas, workstations, and equipment before, during, and after service, and ensure proper storage and labelling of food and beverage items.
- Follow all food safety, sanitation, and alcohol service policies, including verifying guest identification where required, and immediately report hazards or unsafe conditions.
- Partner with kitchen and management teams to support meal service, catering functions, and on-field snack breaks, and assist with basic inventory counts and reconciliation processes as assigned.
- Perform additional responsibilities as assigned by the Food & Beverage leadership team.
Required Experience & Qualifications
- Strong customer service and communication skills.
- Ability to work effectively in a team environment.
- Positive, professional attitude with attention to detail.
- Ability to stand, walk, bend, reach, and lift up to 25 pounds for extended periods.
- Flexibility to work irregular hours, including evenings, weekends, and holidays.
- Must be able to obtain and maintain a valid food handler certification.
Preferred Skills
- High school diploma, GED, or equivalent.
- Prior guest service or food service experience.
- Cash handling experience.
Benefits & Perks
- Discounts on MLB and JRTC merchandise.
- Complimentary or discounted tickets to special events at JRTC.
- JRTC Employee & Family appreciation events.
The Application Process
- All job offers will be based on successfully completing a background check.
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