Supervisor Sort & Consolidation

This position is responsible for operating an efficient, productive and safe department in the distribution centre while meeting or exceeding daily production requirements. The supervisor ensures a high level of quality and service as efficiently as possible and maintains a productive, positive work environment with a motivated workforce. The role spends a minimum of 90% of each shift on the floor reviewing orders and directing associates, and reports to the Shipping Manager.

• Manage the day-to-day activity of the Sort & Consolidation function, including planning, flow and resource allocation.
• Assist the Transportation team with daily BOL staging and load operations, including loading trailers, verifying load accuracy, completing paperwork and allocating lift operators.
• Support the Shipping Manager with daily WorldShip and Canada operations, including planning, flow and resource allocation, along with FTZ compliance and CBP audit support for Canada and rest-of-world international orders.
• Communicate effectively with associates, counterparts and management, and coordinate with the warehouse team so that staffing and capacity in the area match the required workflow.
• Oversee a team of processors and ensure the area meets all requirements for safety and housekeeping, expected standards of work, organisation and neatness of sort fingers, the outbound staging area and other daily 6S standards.
• Encourage constant improvement by reviewing practices, methods and processes, proactively identifying process improvements and making recommendations on opportunities to improve standard work.
• Set and monitor daily sort rates, maintaining optimal sortation, wrapping, put-away and staging performance and flow for outbound orders.
• Ensure that systems and physical warehouse processes are defined and understood by the warehouse team, training team members on processes and adequate standards when needed.
• Lead, build, develop and motivate a strong team to perform at the highest level, facilitating continuous learning and collaboration, and perform daily employee coaching, performance management and accountability.
• Perform other related duties and assignments as assigned.

• Excellent verbal and written communication skills in English.
• Strong knowledge of warehouse management systems (WMS).
• Strong attention to detail with a focus on documentation accuracy and order integrity.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• Ability to manage multiple priorities and concurrent processes.
• Strong leadership, coaching and conflict-resolution skills.
• Proficiency with Microsoft Office applications, including Excel, Outlook and Word.
• Ability to analyse operational performance metrics and implement corrective actions.
• High school diploma or equivalent.
• 5+ years of experience in a high-throughput, consumer goods warehouse environment (more than 1 million annual units).
• 3+ years of supervisory or people-management experience.

• Working knowledge of WorldShip, international shipping processes and transportation operations.
• Understanding of FTZ operations and compliance requirements.
• Bachelor's degree.
• Experience leading warehouse, distribution, shipping or sortation operations.

• Primarily a warehouse environment.
• Minimum of 90% of the total shift spent on the floor reviewing orders and directing associates.
• Ability to climb, stoop, bend and reach.
• Medium physical effort, equating to frequent lifting or moving of lightweight materials, with lifting of up to 50 pounds required.
• Ability to work efficiently and accurately in an atmosphere of frequent interruption.
• Availability to work weekends and/or split shifts as required.