Head of Commercial Operations

Legend is hiring a Head of Commercial Operations to lead the operational engine behind its Commercial function. This is a senior leadership role focused on turning commercial ambition into scalable, high-performing execution. The postholder will own partner onboarding and management, optimise merchandising across the portfolio, execute commercial opportunities, and build the systems, processes and ways of working that enable efficient growth.

• Build a best-in-class partner onboarding engine by owning and improving the journey from commercial opportunity through onboarding to revenue, reducing friction, accelerating time-to-value and creating a consistent partner experience.
• Turn merchandising into a measurable growth lever by leading optimisation of placement, visibility and performance across the portfolio, using data, testing and commercial insight to unlock incremental revenue.
• Create scalable Commercial Operations by simplifying and standardising processes across Account Operations and Commercial Operations, introducing clearer ownership, governance and ways of working to support continued business growth.
• Use technology, automation and AI to improve operations by identifying opportunities to remove manual work, improve workflows and strengthen decision-making through commercial tooling, automation, AI and better use of data.
• Make commercial opportunities happen by partnering closely with Commercial, Marketing and other teams to turn ideas into well-executed launches, promotions and initiatives, ensuring operational readiness and measurable commercial outcomes.
• Build a high-performing team by leading, developing and empowering the Account Operations and Commercial Operations teams, creating clear accountability, strong performance standards and a culture focused on continuous improvement.

• Significant experience leading Commercial Operations, Revenue Operations, Partner Operations or a similar function in a fast-paced, commercially driven business.
• Strong commercial mindset, understanding how operational decisions influence revenue, partner performance and customer experience, rather than viewing operations purely as process.
• Proven experience improving and scaling operational processes, with examples of taking complex or manual ways of working and making them simpler, faster and more effective.
• Strong experience using data, systems and commercial tooling to improve performance, with an interest in how automation and AI can transform operational workflows.
• Ability to operate strategically while remaining close enough to execution to make things happen, comfortable setting direction, solving problems and driving delivery.
• Strong leadership and stakeholder management skills, with the ability to bring teams together, challenge constructively and create accountability across different functions.

Legend is a world-leading sports and gaming media network, reaching hundreds of millions of visitors a year, and is now part of Genius Sports. With over 20 years of proven success, Legend is a leading sports and gaming marketing company, and its 600+ employees across 22+ countries move fast, learn quickly and win together, with growth treated as the standard rather than a perk.