Receptionist

This role is responsible for welcoming members and providing a premium experience by managing their queries and bookings both face to face and by telephone. It also involves keeping the reception area clean, tidy, and presented to brand standards. The successful candidate will join a team that acts as ambassadors for the business and is central to the member experience.

• Welcome members and provide a premium experience.
• Manage member queries and bookings both face to face and by telephone.
• Keep the reception area clean, tidy, and presented to brand standards.

• Passion for customer service.
• Team player with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

• Free club membership for you and your family.
• 50% discount on food and drinks.
• Discounts on swimming, tennis lessons, and personal training.
• Opportunities for career advancement through internal training and development.
• Wagestream app: get paid on demand.
• Access to a benefits suite.

We are Europe's leading premium health and wellness group. We aim to create a thriving and inclusive culture, and together we are more than a Club.