Receptionist

The Receptionist is the first point of contact for members, welcoming them and providing a premium experience. The role involves managing member queries and bookings both face to face and by telephone while keeping the reception area clean, tidy, and presented to brand standards. The position sits within a team-focused premium health and wellness environment where team members act as ambassadors of the business.

• Act as an ambassador of the business.
• Welcome members and provide a premium experience.
• Manage member queries and bookings face to face.
• Manage member queries and bookings by telephone.
• Keep the reception area clean and tidy.
• Present the reception area to brand standards.

• Passion for customer service.
• Team player with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

• Wandsbek

• Free club membership for you and your family.
• 50% discount on food and drinks.
• Discounts on swimming, tennis lessons, and personal training.
• Opportunities for career advancement through internal training and development.
• Wagestream app: get paid on demand.
• Access to our Benefits Suite.

We are Europe's leading premium health and wellness group. We promote a thriving and inclusive culture and believe that together we are more than a Club.