Captain (Moon Koon)

Supports the Catering Department in delivering food and beverage operation and service excellence for Members and guests across the Club's catering facilities. The Catering Department manages one of the largest and most diverse catering operations in Hong Kong, providing catering, sports and recreation facilities for Members and guests in three Clubhouses and at the Happy Valley and Sha Tin Racecourses. The position sits within the Membership and Customer Excellence Division, which oversees clubhouses, racecourses and customer experience across digital and physical touchpoints.

• Ensure food and beverage operation and service excellence for Members and guests.
• Assist senior management in managing staff compliance with SOP requirements and service standards, especially when SOP changes are implemented.
• Coach new staff and trainees to maintain established service standards, achieve continuous improvement, and help colleagues align with the Club's culture.
• Promote facilities and services to Members.
• Collect relevant food and beverage comments to pass to the culinary team for follow-up and future menu planning.
• Coordinate the delivery of marketing programmes and promotional materials.
• Manage the promotional counter during festive seasons.
• Perform any other related duties as assigned by the supervisor.

• At least 3 years' relevant experience in clubs or hotels.
• Can-do attitude and ability to work in a fast-paced environment.
• Good communication and interpersonal skills in both English and Chinese.

• Three Clubhouses
• Happy Valley and Sha Tin Racecourses

• Competitive benefits package
• Dynamic working environment
• Development opportunities

The Hong Kong Jockey Club is a world-class racing club founded in 1884 that acts continuously for the betterment of society. It operates a unique integrated business model comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.