Match Operations Coordinator

Supports the planning, coordination and operational delivery of tournament matches for the Men's Rugby World Cup 2027, ensuring activities meet World Rugby regulations and player welfare requirements. Based in Sydney CBD and reporting to the Match Operations Manager, it contributes to operational plans, run sheets, venue guides, match documentation, policies, procedures and workforce coordination. The position combines operational planning, stakeholder engagement, venue readiness and tournament workforce administration, working with Rugby Operations functional areas and stakeholders including Match Management, Match Officials, Medical, Anti-Doping, Integrity, Games Systems, World Rugby, Rugby Australia, member unions, venue partners, suppliers and contractors.

• Support the development and execution of Match Operations plans, ensuring compliance with World Rugby regulations, operational standards and player welfare requirements.
• Prepare, maintain and quality check critical match documentation, including run sheets, match management manuals, venue guides and operational briefing materials.
• Assist in the development and implementation of match operations policies, procedures, systems and planning tools to support tournament delivery.
• Coordinate the onboarding, training, deployment and administration of tournament-time Match Management personnel across match venues.
• Support venue operational planning, including Rugby Operations space requirements, venue readiness activities and attendance at site visits as required.
• Collaborate with Rugby Operations functional areas and key stakeholders, including World Rugby, Rugby Australia, member unions, suppliers and contractors, to ensure the seamless delivery of match day operations.

• Minimum two years' experience in event operations, match operations, sports administration or a similar coordination role within a major event or tournament environment.
• Exceptional attention to detail, with the ability to accurately manage and quality-check operational plans, run sheets and other critical event documentation.
• Strong organisational and administrative capabilities, with experience managing multiple priorities, deadlines and changing requirements.
• Excellent communication and interpersonal skills, with the ability to build effective relationships across diverse stakeholder groups and functional teams.
• Demonstrated ability to work collaboratively in a fast-paced environment, supporting multiple stakeholders while contributing positively to team outcomes.
• Proactive, adaptable and resilient approach, with strong problem-solving skills and a focus on delivering high-quality outcomes under pressure.
• Flexibility to travel as required, and willingness to work outside standard business hours, including evenings and weekends, to support activities and tournament delivery.
• Ability to obtain unlimited working rights in Australia.

• Knowledge of the international rugby landscape and the Laws of the Game.

• Sydney CBD headquarters opposite Hyde Park, a short walk from Town Hall Station and surrounded by cafés, restaurants and public transport options.
• Hybrid work model with four days per week in the office (Monday to Thursday), transitioning to full-time in the office as tournament delivery approaches.

• Fixed-term contract offering unique exposure to the delivery of a world-class sporting event.
• Weekly fresh fruit, wellbeing initiatives and regular Lunch & Learn sessions.
• On-site showers, fresh towels and premium Dyson hair tools.
• Collaborative and social workplace with regular team events, celebrations and weekly catch-ups.
• Opportunity to play a key role in delivering the Men's Rugby World Cup 2027 and help create a lasting legacy for rugby in Australia.