Media, Broadcast & Content
IT Business Analyst - Media Planning
Mid Level
Mexico City, Mexico
in office
Full time
Job description
About the Role
The Business Analyst is responsible for the planning and execution throughout the lifecycle of one or more software solutions within the business domain. The role involves creating and prioritising product and business requirements and working closely with business and technology teams to ensure business stakeholder and end user satisfaction goals are met. It provides a wide variety of services to business users, including business analysis and quality assurance, in support of strategic and tactical planning of system features and functionality as well as day-to-day business operations.
Key Responsibilities
- Collaborate with key business stakeholders to generate business requirements based on use cases and user stories, prioritising and scoping them according to business input and return on investment.
- Lead collaboration with global teams to ensure global requirements for enhancements are incorporated when prioritised and justified, without negative impact to global or regional workflows.
- Collaborate with internal engineering, vendor engineering and internal and external technical teams to ensure vendor and technical designs cover mandatory business requirements.
- Serve as the primary business contact for the support of system functionality, business processes and workflows, reacting to emerging or changing revenue opportunities and industry trends.
- Lead proof-of-concept priority projects related to new or adjusted business processes, and participate in assessment and feasibility studies of available technologies and recommend solutions.
- Manage business and functional requirements for one or more business solutions related to Content Rights, Scheduling, Traffic, Presentation and Reconciliation operations.
- Manage relationships with multiple business organisations, global technology groups and third-party software vendors, including facilitating requirement and design workshops, reviewing designs, test plans and test cases, reviewing vendor deliverables and schedules
- Managing quality or delivery issues, and coordinating end user testing and sign-off for in-house and vendor deliverables.
- Perform functional testing and document workflow and configuration changes related to system and process adjustments based on proof-of-concept outcomes or business requirements.
- Provide walkthroughs of new functionality, covering both system functionality and region-specific recommended configuration and workflow, and train the trainer.
- Assist in the design, delivery and improvement of in-house training programmes and related courseware.
- Ensure compliance with Warner Bros. Discovery Software Development Lifecycle documentation and mandated compliance requirements for all application changes.
- Work independently under minimal supervision.
Required Experience & Qualifications
- Bachelor's degree in Information Systems, Computer Science, Business Administration, or equivalent degree/work experience.
- Experience supporting technology solutions in a media industry organisation.
- Minimum of 3 years' experience with mid to large-scale software development projects, with an understanding of all phases of systems development.
- Strong prioritisation and organisation skills.
- Strong presentation and communication skills, excellent listening skills, and the ability to interface with business customers at all levels of the organisation.
- Strong project management skills.
- Excellent problem solving and analytical skills.
- Excellent people skills, including negotiation, conflict resolution, and providing direction and focus.
- Ability to work on multiple projects at one time with minimal supervision and to ensure that overall priorities are being met.
- Proven ability to successfully operate within, and contribute to, a high growth, entrepreneurial, fast-paced business and matrix environment.
Preferred Skills
- Experience in Air-Time Sales, Business Intelligence and Audience Research business areas and their respective applications.
- Formal Business Analysis training.
- Experience with AI-enabled application business design and usage.
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