F&B Concessions Manager

The F&B Concessions Manager is responsible for managing the operational planning and delivery readiness of the Public Food & Beverage (F&B) Concessions Programme across all official tournament stadiums for the FIFA Women's World Cup 2027™ in Brazil. The role works alongside the FIFA/FIFA27 Partnership Rights Delivery (PRD) team and reports to the FIFA Senior Partner Rights Delivery Manager in Zurich and the FIFA27 Senior F&B Concessions Manager. The objective is to implement and deliver successfully the FIFA Commercial Partners' exclusive food & beverage rights.

• Manage appointed F&B Concessionaire(s) throughout planning and delivery phases, supervising the development and delivery of stadium F&B operations, monitoring compliance with FIFA requirements, project timelines and agreed operational deliverables
• And ensuring approved Commercial Partner requirements and stakeholder expectations are met.
• Manage the planning and implementation of the Public F&B Concessions Programme across all official tournament stadiums, including the operational implementation of commercial rights granted to FIFA's Commercial Partners, ensuring approved products
• Services and activation requirements are integrated into stadium operations, operational readiness, consistency of delivery and compliance with FIFA requirements.
• Establish, implement and maintain operational procedures, controls, checklists and reporting mechanisms
• Review, track and manage concessionaire deliverables, operational plans and readiness submissions against FIFA standards and tournament deadlines
• And coordinate operational plans covering staffing, logistics, inventory management, food safety, sustainability, service delivery and contingency planning across all official stadiums.
• Develop and deliver training programmes, operational briefings and implementation guidelines for concessionaires, service providers and venue-based F&B resources.
• Oversee review, mapping and optimisation of F&B infrastructure, facilities and operational layouts within stadiums to support efficient service delivery and compliance.
• Support the F&B Concessions team in planning activities with FIFA Partnership Rights Delivery (Zurich) and other FIFA functional areas, and manage operational relationships with appointed F&B Concessionaire(s), FIFA functional areas and venue stakeholders to ensure effective communication
• Coordination and information flow throughout all tournament phases.
• Coordinate reviewing and implementation of F&B operational signage elements, including menu boards and other concession-related branding and information materials, with FIFA PRD and appointed concessionaires.
• Monitor stadium infrastructure and operational readiness delivery against established requirements, producing regular status reports, risk assessments and mitigation plans.
• Manage and coordinate the team of F&B Venue Managers, providing leadership, guidance and operational support across all official tournament venues, and oversee daily public F&B concession operations during the tournament
• Supporting resolution of operational challenges and ensuring service levels and spectator experience objectives are achieved.
• Support FIFA and FIFA27 Headquarters throughout tournament operations by consolidating venue reporting, monitoring operational performance, coordinating issue resolution and ensuring consistent implementation of FIFA standards across all stadiums
• Establish reporting procedures and communication protocols between venue-based F&B teams and FIFA27 Headquarters.
• Coordinate testing events, operational rehearsals and readiness exercises to validate concessionaire preparedness, and produce operational reports, readiness updates, post-event evaluations and lessons learned documentation to support decision-making and continuous improvement.

• Minimum 4 years' experience in the food and beverage, catering, or related professional area.
• Proven successful management and delivery of F&B concessions projects at major international and high-profile events.
• Advanced knowledge of the food & beverage concessions industry.
• Experience in major international sports / large-scale event management.
• Proven track record in managing complex projects, including overlay.
• Experience in project infrastructure management.
• Knowledge of basic utilities requirements, especially for food & beverage concessions (electricity, water supply, etc).
• Knowledge of food safety and hygienic requirements for food & beverage concessions operation.
• Knowledge and demonstrated ability in event planning and event project management, prioritise effectively, and work independently.
• Strong communication skills, both written and verbal.
• A team player, willing to work to tight timelines.
• Innovator and added-value approaches towards commercial rights delivery.
• Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) planning software and online collaboration tools.
• Right to work in Brazil.
• Fluent in English (spoken and written).

• Experience in the sports industry.
• Experience with F&B concessions at football stadiums.

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the FIFA Women's World Cup 2027™, the biggest women's sporting event in the world and the first to be hosted in South America. FIFA has set up a fully owned Local Entity to deliver the ninth edition of the FIFA Women's World Cup™, held in Brazil. The success and growth of the competition depend on the FIFA team's ability to provide an enhanced experience to fans and spectators, participating teams and FIFA Commercial Partners.