Sporting Fashion & Goods
Lead, Quality, DC (Mon-Thurs, 6:00pm-4:30am)
Mid Level
Indianapolis, United States
in office
Full time
Job description
About the Role
This position leads and supervises all quality assurance activities within the Indianapolis facility. The role ensures the accuracy and effectiveness of quality processes, provides direction to quality associates, and verifies that products entering and exiting the facility meet divisional requirements, regulatory expectations, and brand quality standards. The position sits within Supply Chain & Sourcing and collaborates with purchasing and planning, customer service, facilities management, distribution and manufacturing operations, merchandising, graphic services, and external suppliers and vendors.
Key Responsibilities
- Ensure vendor and supplier compliance with established quality standards and specifications to support product quality and overall business performance.
- Provide quality-related guidance and support to operations and leadership teams, ensuring effective communication and contributing to timely fulfilment of customer orders.
- Serve as a primary point of contact for quality matters, collaborating with internal stakeholders and external suppliers to resolve quality issues and drive continuous improvement.
- Support quality team members across manufacturing, distribution, inbound product inspection, and quality-related projects through coaching, training, performance management, and professional development.
- Foster a positive, inclusive, and high-performing work environment that promotes accountability, engagement, and continuous learning.
- Communicate quality metrics, findings, and recommendations effectively to all levels of the organisation, including senior leadership where appropriate.
- Champion continuous improvement initiatives by challenging existing processes, identifying innovation opportunities, and implementing best practices to enhance quality performance and service delivery.
- Oversee the collection, analysis, reporting, and maintenance of quality data and metrics to evaluate performance, support decision-making, and drive accountability among vendors and contractors.
- Support the development and execution of quality strategies, programmes, and corrective actions to ensure operational excellence and customer satisfaction.
Required Experience & Qualifications
- Minimum of a high school diploma.
- Supervisory experience of at least one year.
- Required to speak, read, write, and comprehend the English language.
- Strong leadership, exceptional communication skills, and keen attention to detail.
- Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint.
- Ability to work assigned shifts of up to 12 hours and maintain flexibility to work overtime, weekends, and additional hours as required to meet operational and business needs, including peak production periods.
- Ability to stand, walk, sit, bend, twist, stoop, kneel, crouch, and use hands, arms, and feet for handling, gripping, lifting, pushing, pulling, and operating equipment for up to 12 hours per day, including regularly lifting and moving materials weighing up to 50 pounds.
- Ability to safely operate warehouse tools and equipment, including box knives, RF scanners, and manual or powered equipment, while using required personal protective equipment (PPE) and maintaining effective communication through talking and hearing.
- Ability to accurately assess colour and perform basic mathematical calculations to validate measurements, quantities, inventory counts, and production data.
- Ability to work effectively in a warehouse environment with exposure to heat, noise, dust, and varying temperatures while learning, operating, and supporting production and laboratory equipment and collaborating with cross-functional teams to achieve operational objectives.
- Ability to exercise sound judgement, maintain professionalism and confidentiality, and accurately collect, analyse, document, and communicate data to support manufacturing and distribution operations.
Preferred Skills
- Two-year degree or higher.
- Working knowledge of operation systems.
Workplace
- Monday–Thursday, 6:00pm–4:30am shift.
- Warehouse environment with exposure to heat, noise, dust, and varying temperatures.
Salary
- Employees are eligible to earn an annual bonus based on company performance.
Benefits & Perks
- Robust and progressive medical coverage including HSA with employer funding or FSA options, dental, vision, and prescription drug coverage.
- Adoption, surrogate, and fertility support.
- Short and long-term disability, and basic life and AD&D insurance.
- 401k plan and Stock Purchase Plan with employer match.
- Education assistance and generous leave policies, including 14 weeks of paid parental leave for full-time employees.
- Prorated flexible time off accruing at.4388 hours per day, increasing with years of service.
- Twelve paid holidays throughout the calendar year.
- Service Time Off during milestone years.
About the Company
The company celebrates diversity, supports inclusiveness, and encourages individual expression in its workplace. It actively encourages individuals with disabilities to apply and provides reasonable accommodations throughout the recruitment process. adidas is an Equal Opportunity Employer and does not tolerate harassment or discrimination toward applicants or employees.
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