Access Management Briefing & Reporting Manager

This role involves developing training materials for Access Management (ACS) staff, safety and security staff and volunteers, and create, format and maintain professional presentations, reports and other business documentation.

• Develop training materials for Access Management (ACS) staff, safety and security staff and volunteers.
• Create, format and maintain professional presentations, reports and other business documentation.
• Maintain organised records, documentation and shared team resources, and assist with general administrative tasks and process coordination.
• Coordinate onboarding activities for new employees and liaise with HR, IT, Facilities, Security and other relevant stakeholders to facilitate new joiner setup.
• Support the preparation of team workshops, including managing calendars, team travel logistics and scheduling activities.
• Create and update usable reports for HQ, management and identified stakeholders on the movement of spectators and staff during the tournament period, create Tournament Dashboards for FWWC27 venues and HQ, and produce data and intelligence formulated reports as required to assist in safe planning.
• Support the Access Management team with Operational Readiness and help ensure that operations relating to the movement of persons holding an access device into and within stadiums meet requirements and provide efficient, safe and well-planned ingress, circulation and egress.
• Manage a Coordinator Briefing & Reporting whose primary function is to support the Manager, conduct data deep dives and research as necessary.

• Utilise existing and previous event data to identify arrival patterns of spectators and accredited personnel at stadiums based on client groups and stadium capacities.
• Bachelor's degree or similar level of higher education in IT & Systems, Sport Venue Management, Safety and Security or similar; a lower degree may be accepted where experience compensates.
• Football crowd dynamics knowledge.
• Effective interpersonal communication, influencing and negotiation skills.
• Strong problem solving and analytical skills.
• Stature and professional experience necessary to interact as a tough partner with senior colleagues.
• Good judgement, superb integrity, maturity, and fairness in dealing with people.
• Minimum experience of 4 years in the sport event industry.
• Single-sport, multi-venue event experience.
• Demonstrable ability to manage multiple projects concurrently and under pressure.
• Accountability: demonstrate commitment to responsibilities and objectively analyse one's behaviour, while assuming consequences of one's own actions and/or decisions and learning from mistakes.
• Decision making: ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
• Inclusivity: achieve shared organisational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
• Initiative: capacity to do things on one's own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.
• Leadership: ability to lead one's contacts, colleagues and partners, encourage teamwork, and delegate authority or decision-making power, as needed, to produce the expected results and make efficient use of the team's skills and talents.

• FIFA access management knowledge.
• Experience within FIFA.
• Experience in access management, safety and security or venue management.
• Other languages.

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women's sporting event in the world, the FIFA Women's World Cup 2027™ (“FWWC2027”), which for the first time ever is hosted in South America in Brazil.