Premium Experience Coordinator (Off-Track) FTC

This is a hands-on, fixed-term role running until the end of November 2027, supporting the delivery of a diverse spectrum of premium experiences including trackside activations, side events, galas, launches and end-of-season celebrations. Operating primarily from the London headquarters, the position combines administrative precision with creative flair across pre-event planning, client communication, ticket fulfilment and financial tracking. The role works closely with internal departments, commercial partners and external suppliers to deliver events for Formula E teams and partners globally.

• Support the planning, coordination and delivery of on-track and off-track events for Formula E teams and partners globally, managing schedules and liaising with internal departments and suppliers.
• Lead the planning and execution of exclusive trackside and behind-the-scenes experiences, such as Electric Laps, Grid Walks, Garage Tours and Race Control Tours, managing logistics, access and guest communications.
• Coordinate the end-to-end client journey, preparing quotations, managing ongoing client enquiries, coordinating requirements, supporting delivery and ensuring accurate invoicing.
• Prepare, maintain and distribute clear planning materials, briefing documents, diary holds and behind-the-scenes schedules for internal teams and external stakeholders.
• Raise and track purchase orders, monitor expenditure, maintain accurate financial records and support consistent budget reporting against approved limits.

• Essential background working within the live events industry, with proven customer service experience.
• Exceptional organisational and time-management skills, with meticulous attention to detail across planning, documentation and operational delivery while managing competing priorities under tight deadlines.
• Strong communication and interpersonal skills, with the confidence to build effective relationships with clients, internal teams, commercial partners and external suppliers.
• Good commercial awareness with a practical understanding of budgets, cost control, purchase order workflows and delivering against partner objectives.
• A proactive, self-motivated approach, thinking creatively to develop engaging activations, solve complex problems and take full ownership of responsibilities.
• Excellent IT skills, with the ability to learn new software, client management tools and event portals quickly.

• Experience in premium hospitality or the sports sector is highly desirable.

• Hybrid role, with three days a week required in the Hammersmith, London office.

• 25 days' annual leave, birthday day off and wellbeing leave.
• Opportunity to extend your stay if travelling for a race event.
• Health Cash Plan and access to the Aviva Digital Workplace app.
• Enhanced parental leave.
• Flexible bank holidays.
• Paid volunteer and carer's leave.
• Cycle to Work and Electric Car Scheme.
• Formula E store discount.
• Regular social events and employee working groups.

Formula E is the world's fastest-growing sport, redefining motorsport with a bold focus on innovation and sustainability. It has hosted over 150 races in iconic cities globally and is backed by top manufacturers such as Porsche, Nissan and Jaguar, featuring elite drivers and cutting-edge EV technology.