Advanced DevOps Engineer - EA Sports Technology

Sits within the EA SPORTS Technical Team and focuses on designing, deploying, and operating public cloud solutions that integrate with corporate backend infrastructure and services. The role designs solutions from the ground up, troubleshoots issues at both network and Linux operating system levels, and collaborates across multiple teams with varying technical capabilities. The position partners with the Operations Development Director and Technical Director to estimate, plan, and implement projects, with a focus on large-scale systems, uptime, predictability, and automation that reduces manual effort.

• Contribute to the design of secure, scalable, and supportable technical solutions and deployment models that adhere to DevOps security standards while minimising team toil.
• Participate in sprint planning, conduct regular one-on-one meetings, contribute to engineer skill development reviews and goal setting, and mentor engineers in technical design and advanced troubleshooting methodologies.
• Oversee the review and approval of internal and partner technical plans, technical briefs, and work plans.
• Support always-on gaming server infrastructure and provide on-call support for feature launches, live events, and emergency escalations.
• Resolve complex deployment, connectivity, performance, and availability issues within production and live services environments.
• Lead the development of productivity-enhancing tools and evaluate new technologies to improve team efficiency and platform capabilities.
• Maintain comprehensive documentation of system configurations, procedures, and runbooks for live support.
• Collaborate effectively across multiple teams with varying technical capabilities.
• Partner with the Operations Development Director and Technical Director to estimate, plan, and implement projects while delivering exceptional results.

• Strong passion for technology and deep experience designing, deploying, and operating solutions in a public cloud environment that integrates with corporate backend infrastructure and services.
• Demonstrated success working with large-scale systems, prioritising competing initiatives, and maintaining a strong focus on uptime and predictability.
• Passion for building automation that reduces manual effort.
• Six or more years of relevant experience with public cloud services, with a primary emphasis on Google Cloud Platform (GCP) and Google Kubernetes Engine (GKE); experience with AWS is also acceptable.
• Proven track record in the design, implementation, and operational support of critical, always-on cloud systems.
• Expertise in Kubernetes (GKE), Helm, and Docker to manage and scale containerised workloads.
• Experience developing automated solutions using Python, Ruby, or Go, as well as proficiency with configuration management tools such as Chef and Ansible.
• Practical knowledge of monitoring systems such as Prometheus and Grafana, and pipeline automation platforms including Jenkins, GitLab, and GitHub.
• Demonstrated expertise in cloud security best practices, Linux server security, and cloud networking, including load balancers, DNS, subnetting, route tables, NAT, and firewalls.
• Working knowledge of database concepts, including RDBMS and NoSQL, with specific experience managing and optimising Database as a Service offerings.
• Passion for learning new technologies, exploring emerging DevOps practices, and applying new skills to improve automation, infrastructure reliability, and platform capabilities.

• For Canada, vacation (3 weeks per year to start).
• 10 days per year of sick time.
• Paid top-up to EI/QPIP benefits up to 100% of base salary when welcoming a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave).
• Extended health/dental/vision coverage.
• Life insurance.
• Disability insurance.
• Retirement plan to regular full-time employees.
• Certain roles may also be eligible for bonus and other incentive programs.