Manager, Charities (Payment Operations)

Sits within the Charities and Community (C&C) Division, which manages strategic planning, grant donations, impactful project initiation, community engagement, and the day-to-day operations of the HKJC Charities Trust. The Division works with the Government, NGOs, and community partners to identify root causes of social issues and address them through innovative approaches and cross-sectoral collaboration. The role supports the administration and monitoring of approved donation projects, including payment requests, change requests, auditor management, reporting, and digital transformation of Charities operations.

• Handle payment requests, including claims vetting, on approved donation projects to ensure good use of Trust donations within expected project scope and budget, and guide officers through claims vetting and service support.
• Provide training to the team on updates in procedures and standards.
• Handle and facilitate authorisation approval of change requests for approved donation projects, including budget movements, virement requests from grantees, and changes or extensions to project scope.
• Coordinate with grantees and internal teams to ensure change requests are reasonable and approved in a timely manner.
• Support project monitoring through service visits and review of progress reports on project progress, deliverables, and output achievements.
• Manage appointed auditors to ensure payment vetting and output review services meet required standards, including service records, job allocation, billing, settlement, and reporting.
• Identify, plan, and implement continuous improvement opportunities to enhance payment processes while balancing efficiency, effectiveness, and controls, and support regular updating of operation procedures and policies for the Charities division.
• Prepare presentations and reports for management and Board review on the project portfolio, including donation status and applications on hand, ensure accuracy and clarity of project information in the Grant Management Portal
• And review bi-weekly dashboards for claim status and summarise data for claims assessment.
• Support digital transformation of Charities operations by coordinating and consolidating input and requirements on payment and admin operations, collaborating with the Portal team to identify and implement technical solutions
• And supporting ongoing development of the Charities Grant Management Portal.
• Liaise with grantees and the Club's Finance department for cash flow updates and prepare projections on overall donations amount for the Charities portfolio.

• Bachelor's degree or equivalent.
• 8-10 years' relevant experience, with exposure to NGOs, Government, or public and social service sectors.
• Good computer literacy in using Excel, Word and PowerPoint.
• Strong analytical, organisational and report writing skills.
• Good communication skills and language proficiency in both English and Chinese.
• Good people management skills in leading and interacting with various internal and external stakeholders.
• Ability to effectively manage multiple tasks and work under pressure.

• Experience in accounting or audit.

• Competitive benefits package
• Dynamic working environment
• Development opportunities

Its Charities Trust is one of the world's leading charity donors.