Executive Assistant (Casual)

This role provides dedicated support to key members of the Board, working as part of a team led by the Senior Executive Assistant. It sits in a high-profile, fast-paced environment and offers an ambitious professional the chance to gain valuable experience supporting senior executives. The postholder delivers seamless, reliable, and high-quality support to senior executives within the Club.

• Deliver seamless, reliable, and high-quality support to senior executives, assisting the Senior Executive Assistant and Executive Assistant during peak periods such as Board visits, pre-season tours, and annual leave to ensure continuity of support and service.
• Support the coordination of Board visits, including travel arrangements, accommodation, reservations, and ground transportation, ensuring an exceptional and well-executed experience.
• Manage sensitive information with the utmost discretion, professionalism, and confidentiality.
• Assist with daily scheduling and prioritisation to ensure smooth team operations and effective management of competing demands.
• Own the end-to-end guest experience process and the merchandise and gifting process, ensuring timely delivery and alignment with required standards.
• Prepare recurring deliverables such as fixture lists and communication calendars, maintaining accuracy and attention to detail.
• Respond to Board queries as required, following an escalation process within the team and ensuring timely, appropriate resolution.
• Provide general administration support, including expenses, purchase orders, and invoice tracking, ensuring accurate and efficient record management.
• Handle professional errands and ad hoc requests efficiently, demonstrating flexibility, responsiveness, and sound judgement, and maintain a flexible and responsive approach outside core working hours to support Board activities, travel schedules, key events, and time-sensitive business needs.
• Uphold high standards of presentation and service, reflecting the values and brand of Manchester United in all interactions and activities, and contribute to project delivery and process improvements under guidance to support operational excellence and continuous improvement.

• Extensive experience providing high-level support to senior leaders within a dynamic, high-performing organisation.
• Outstanding organisational and logistical management skills, with the ability to anticipate needs and proactively resolve challenges.
• Unwavering integrity and discretion in managing highly confidential and business-critical information.
• Strong communication and stakeholder management skills, with exceptional written, verbal, and note-taking capabilities.
• Analytical and detail-oriented approach, with a proactive approach to problem-solving and continuous improvement.
• Ability to thrive in a fast-paced environment, demonstrating flexibility, initiative, and composure under pressure.
• Self-motivated and accountable, able to manage competing priorities independently while contributing effectively within a team.
• Ability to build trusted relationships and maintain a professional presence when interacting with executives, clients, and external partners.
• High proficiency in Microsoft 365 tools, leveraging technology to maximise efficiency, organisation, and productivity.

• Office-based at Manchester United offices.