Receptie assistant

The Receptionist welcomes members and provides a premium experience by managing their queries and bookings both face to face and by telephone. The role also involves keeping the reception area clean, tidy, and presented to brand standards. The Receptionist joins a team whose members are ambassadors of the business and the heart of what the organisation does.

• Welcome members to the club.
• Provide a premium experience for members.
• Manage member queries and bookings face to face.
• Manage member queries and bookings by telephone.
• Keep the reception area clean, tidy, and presented to brand standards.

• Has an overall passion for customer service.
• Is a team player with strong communication and collaboration skills.
• Has the ability to work in a fast-paced environment.

• Free club membership for the employee and their family.
• 50% discount on food and drinks.
• Discounts on swimming, tennis lessons, and personal training.
• Opportunities for career advancement through internal training and development.
• Wagestream app with pay on demand.
• Access to a benefits suite.

We are Europe's leading premium health and wellness group. Together, we're more than a Club!