Federations & Governing Bodies
Logistics Coordinator
Entry Level
Zurich, Switzerland
in office
Full time
Buying, Procurement & Supply ChainFootballSupply ChainProcurement
Job description
About the Role
Supports FIFA's logistics and warehouse operations, ensuring materials are received, stored, prepared, shipped and returned efficiently for internal customers and FIFA events worldwide. It coordinates domestic and international shipments, inventory accuracy and supplier relationships while acting as a back-up for internal mail distribution. The position works closely with internal stakeholders and logistics service providers and requires regular on-site presence at the office, with readiness for stand-by duties and on-site support at events.
Key Responsibilities
- Perform hands-on day-to-day warehouse operations, including receiving and unloading deliveries, checking materials, put-away, storage, picking, packing, labelling, kitting, dispatch and processing returns.
- Physically prepare, pack and move materials for internal customers, FIFA events and shipments, including assembling orders and ensuring goods are ready on time and in the required condition.
- Coordinate and process warehouse orders and distribution activities, while acting as back-up for internal mail distribution.
- Conduct regular stock checks and support inventory counts, discrepancy resolution and the accurate recording of goods movements.
- Maintain and further develop the internal warehouse system, and support demand planning and stock flow in collaboration with internal stakeholders to ensure accurate inventory records and efficient stock management.
- Organise and coordinate domestic and international shipments, including air freight, courier services, customs clearance and the preparation of relevant shipping documentation, in collaboration with logistics service providers.
- Support logistics operations on-site at FIFA events worldwide, including the preparation, delivery, set-up, replenishment and return of event materials.
- Ensure that warehouse activities are carried out safely, securely and in accordance with applicable procedures, service standards and handling requirements.
- Advise and support internal stakeholders on international logistics, warehouse, distribution and shipping-related projects, and develop and maintain relationships with suppliers, service providers and internal customers, including supporting commercial negotiations.
- Manage logistics-related supplier invoices, including verifying charges against orders and services, ensuring correct cost allocation and approvals, tracking payment status and resolving discrepancies with suppliers and internal stakeholders.
- Support the preparation of tender documents, evaluation of offers and management of contracts with logistics service providers.
- Develop and continuously improve logistics concepts, procedures, processes and service levels, while identifying and implementing opportunities to optimise costs and distribution services.
Required Experience & Qualifications
- Minimum 3 years of professional experience in logistics.
- Completed commercial apprenticeship or equivalent qualification.
- Broad knowledge of logistics, with a strong understanding of warehouse and distribution operations.
- Strong organisational skills with the ability to manage and coordinate multiple tasks and priorities.
- Strong problem-solving skills with the ability to quickly identify issues and implement practical solutions.
- Proactive and solution-oriented mindset with a continuous improvement approach.
- Ability to work under pressure while maintaining accuracy and efficiency.
- Self-motivated and able to work independently while collaborating effectively with internal and external stakeholders.
- Strong communication and coordination skills with a customer and service-oriented mindset.
- Fluent in English and good command of German, both written and spoken.
- Good knowledge of Microsoft Office (Word, Excel and PowerPoint).
- Good knowledge of warehouse and logistics systems.
- Driving licence required.
- Readiness for stand-by duties.
- Entrepreneurial spirit and a global mindset.
Preferred Skills
- Strong administrative background.
- Experience in warehouse operations, distribution, international shipping or related logistics activities.
- Experience in the sports or events industry.
- Further education or professional qualification in logistics, supply chain management or a related field.
- Additional languages, particularly French or Spanish.
- A commercial apprenticeship or equivalent qualification in the field of logistics is preferred.
Workplace
- Regular on-site presence at the office is required.
Benefits & Perks
- Regular football sessions for all abilities, plus on-site gym.
- Language courses offered to all staff to aid personal and professional growth.
- Continuous learning, with internal mobility and a variety of training and education.
- Flexible pension benefits with generous employer contributions.
- Relocation assistance from a dedicated team.
- Support for all employees using public transport.
- Generous vacation allowance to maintain a healthy work/life balance.
- Volunteering opportunities with one of FIFA's partners.
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