VIP Host, Bilingual (Spanish)

As a VIP Host, the role focuses on forging and cultivating relationships with DraftKings' most engaged players. The postholder executes the day-to-day strategy of the company's VIP engagement programme to understand players' true needs. The position plays a key role in fostering long-term customer loyalty, delivering a world-class customer experience, and shaping how DraftKings communicates with a growing global audience.

• Create new business revenue by understanding and developing strong, authentic, and trusted player relationships.
• Manage all aspects of the relationship with the player through local events, regular communications, and escalation responses.
• Maintain a thorough understanding of the market while proactively providing new game offerings, promotions, channels, and platforms to players.
• Compile player feedback to support improvements to the platform and identify opportunities.
• Execute against all VIP policies and guidelines, including responsible gaming policies.

• Bachelor's degree in a related field or relevant experience.
• At least 3 years of experience in a Sales, Account Management, or customer-facing role.
• Native or near-native fluency in Spanish.
• Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment.
• Analytical mindset to make quick and confident decisions on data and trends.
• Willingness to travel and work nights and weekends.
• Must be able to obtain and maintain required State Gaming Licences.

• The US base salary range for this full-time position is 68,000.00 USD - 85,000.00 USD, plus bonus, equity, and benefits as applicable.
• Ranges are determined by role, level, and location, and reflect new hire pay rates across all US locations
• Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training.

• Bonus, equity, and benefits as applicable.

DraftKings is a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. AI is becoming an integral part of both its present and future, powering how work gets done, guiding smarter decisions, and sparking bold ideas, and transforming how the company enhances customer experiences, streamlines operations, and unlocks new possibilities. As a regulated gaming company, employees may be required to obtain a gaming licence issued by the appropriate state agency as a condition of employment, and the company guides candidates through the process where relevant.