Federations & Governing Bodies
Associate, Global Event Operations
Entry Level
New York, United States
hybrid
Contract
Job description
About the Role
The NFL Global Event Operations team is seeking a highly motivated individual for a full-time temporary position focused on live event operations, venue/stadium management and logistical planning. The role supports NFL tentpole events, including the Super Bowl and International events, while also supporting other events such as the NFL Draft, Hall of Fame and Combine as assigned. The position is based in New York City, requires a significant amount of travel, and calls for strong organisational and technical skills to create visually appealing, persuasive and effective presentations.
Key Responsibilities
- Support planning and execution of the NFL's major events, including master site planning and execution, venue and facility management, vendor management, production, budgeting, site operations, transportation, wayfinding and logistical planning and execution.
- Work in an operational capacity onsite at tentpole and other events in a variety of roles.
- Build long- and short-term event timelines, establish deadlines and manage progress cross-organisationally.
- Communicate and manage the needs of internal NFL departments at events, including Sponsorship, Consumer Products, PR/Communications, NFL Security, Football Operations, Broadcast & Media Operations and NFL Creative.
- Handle assigned projects from start to finish, ensuring all appropriate parties are kept up to speed on progress and deadlines are met.
- Plan and manage onsite meetings and walkthroughs, including planning trip dashboards, hotel/meeting space set-ups, A/V, IT, food and beverage, meeting scheduling and transportation.
- Attend and/or conduct meetings and walkthroughs on behalf of members of the events department.
- Provide administrative support, including meeting scheduling, note taking and managing follow-ups.
- Work with the events team to build effective and clear presentations across events and projects.
- Participate in the After Action Reporting process, collect data and turn it into outward-facing reports.
- Lead teams of people remotely or onsite at events.
- Manage invoicing, billing and contracting for multiple vendors supporting NFL events.
- Conduct research on venues, vendors, logistics and technology as needed.
- Identify and drive new opportunities and innovation across the NFL portfolio of events to increase revenue and evolve the event experience.
- Support the internal RFP process year-over-year pertaining to third-party vendors at tentpole events.
Required Experience & Qualifications
- Experience in live event operations, venue/stadium management and logistical planning.
- Bachelor's degree.
- Demonstrated ability to effectively interact with people of diverse backgrounds and at a variety of levels inside and outside the organisation.
- Strong work ethic.
- Ability to work long hours, nights and weekends as needed.
- Excellent organisational, interpersonal and administrative skills.
- Service-oriented style with professional presentation skills.
- Ability to improve the bottom line.
- Clear, concise written and verbal communication skills.
- Effective in providing exceptional customer service.
- Ability to oversee and motivate support staff.
- Must be able to travel domestically and internationally.
- Ability to manage multiple projects simultaneously in a fast-paced environment.
- High energy.
- Entrepreneurial spirit.
Preferred Skills
- Experience in multi-layered, large-scale sports and entertainment-related events.
- Vendor/labour/workforce management.
- Knowledge of venue/stadium, media and broadcast operations.
- High-end client servicing experience.
Workplace
- Based in New York City.
- This role requires onsite presence at an NFL office or stadium location; remote and/or hybrid working options are not offered.
- In-person work at NFL offices is a top priority to collaborate more effectively, build stronger connections and maintain the culture that drives success.
- Significant travel is required, up to 50%.
- No relocation assistance will be provided.
Salary
- $25–$30 USD
- The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range.
Benefits & Perks
- Comprehensive benefits offerings are available.
About the Company
The NFL is committed to building an inclusive work environment that reflects its incredible fan base and provides an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state and local laws. Its core values are respect, integrity, team responsibility and resiliency. Its leadership attributes include building talent, executing, inspiring, living its values, knowing the business and thinking big.
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