Product Creation Coordinator

This is a hands-on, cross-category role and the operational backbone of the product creation team. Reporting to the Sr. Manager of Metalwoods and supporting all hard goods categories — metalwoods, irons, wedges, putters, custom, and SFIT — the role is the central owner of sample management and keeps day-to-day operations running.

• Coordinate sample demand, vendors, and buying teams to order, build, and expedite samples, ensuring the right product is sampled at the right time.
• Set up and supply product for events, activations, and key meetings for Product Creation Team members.
• Track every sample from order to delivery and keep status visible and reliable for teams including fittings, sales, marketing/creative, and media.
• Coordinate with warehouse and operations teams on receiving, storage, shipping, and returns.
• Build and maintain digital and physical assets categories need, including spec sheets, sample documentation, and fitting and retail support materials, ensuring they are accurate and on time.
• Support the Custom team with build specs across categories, confirming they are complete, accurate, and populated in the system; maintain club logic, tipping logic, and shaft qualification, and resolve discrepancies at the source.
• Audit documentation and system setup across every category, including Caddie, PDDs, and all master data, and support SFIT assets, presence, day-to-day operations, EBS ordering, support, and reporting.
• Assist Product Line Managers with requests to support regional teams with the specs, samples, and materials they need to execute, and assist with product launch trainings for internal customers and support execution at major events and key activations.
• Help the team use Claude to create new tools and better ways to look at data, turning manual, repetitive work into repeatable workflows, and identify new opportunities where AI can improve how the team works.
• Build, improve, and maintain the team's dashboards and reporting, pulling data, building views, and providing accurate, clear, and on-time reporting to the team and leadership for meetings and reviews.
• Partner with Product Managers to gather performance data from the regions, find new ways to look at it, roll it up into a global view of how clubs are performing across key regions, and capture feedback from regions, accounts, fitters
• And other partners (retail and green grass) to structure and route back to category teams.
• Serve as a reliable point of contact for spec, sample, and asset questions across the categories, and perform other related duties and assignments as required.

• Bachelor's degree required in Business Management, Marketing, Advertising, or other related field.
• 1+ years of professional experience in a related role.
• Proven ability to work in a team-oriented, collaborative environment.
• Proficient in Microsoft Suite (Word, Excel, Outlook, PowerPoint).
• Strong English written and verbal communication skills and ability to interact with all levels.
• Ability to accurately assess talent and effectively motivate and influence others to build skills, efficiently accomplish tasks, and develop leading edge processes.

• Normal office conditions with extensive computer and phone usage.
• Ability to work extended hours as necessary.
• Able to work efficiently and accurately in an atmosphere of frequent interruption.
• Light physical effort equal to frequent lifting or moving of lightweight materials.
• Frequent travel may be required.

• Expected base hourly rate: $27 - $29 per hour.

• Health & wellness benefits may be offered.
• Performance bonuses may be offered.
• Product discounts may be offered.
• Holidays may be offered.
• Paid time off may be offered.
• Additional benefits may be offered in accordance with company plans.