Esports
Surveillance Associate
Entry Level
New Hampshire, United Statesremote
Full time
Job description
About the Role
Surveillance Associates act as the eyes and ears of DraftKings' retail locations and corporate offices, ensuring a safe and exciting environment for patrons and staff. They operate access control and CCTV technology, review and archive video evidence, and monitor sportsbook activities. The role helps deter fraud and suspicious behaviour while following established procedures and continuously enhancing skills.
Key Responsibilities
- Provide top-notch security services remotely for DraftKings retail sportsbooks, lottery fulfilment and office locations, ensuring the safety of people and property.
- Operate advanced access control and CCTV technology, monitor sportsbook activities, archive video evidence, and keep an eye out for system malfunctions.
- Proactively monitor all sportsbook areas and personnel to spot suspicious activity and deter fraud and theft.
- Play a key role in training new team members and contributing to continuous departmental training.
- Collaborate with local law enforcement and gaming authorities as needed to ensure safety and compliance.
Required Experience & Qualifications
- At least 1 year of security or remote surveillance experience, or a degree in Criminal Justice.
- Experience with common productivity tools such as Microsoft Office or Google Docs.
- Ability to work flexible hours, including evenings, overnight, weekends, and holidays on a 12-hour rotating schedule.
- Ability to obtain required gaming licence(s), as a gaming licence may be required by the appropriate state agency as a condition of employment.
Preferred Skills
- Previous experience working in a 24x7x365 Security Operations Centre.
Salary
- $18.46 - $23.08 Per hour for this full-time position (US).
Benefits & Perks
- Bonus, equity, and benefits as applicable.
About the Company
DraftKings is a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, it may require employees to obtain a gaming licence issued by the appropriate state agency as a condition of employment. The company sees AI as integral to its present and future, powering how work gets done, guiding smarter decisions, and sparking bold ideas.
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