Operations Executive (Live Event & Signage Projects)

The Executive, Operations role sits within the Operations Team at LIVE·TEAM, based in Hook, working as part of an experienced and dynamic team that supports established client accounts and delivers a diverse range of high-profile events. The role spans the full event lifecycle, from initial planning through to on-site delivery, supporting the Operations Team with project coordination and administration as well as organising installation teams and logistics. The post-holder helps ensure every event is delivered 'Right First Time' — on time, within budget and in line with Health & Safety standards and procedures.

• Support the Operations Team in the planning, coordination and successful delivery of events and projects, ensuring work is completed on time, within budget and to the highest standards.
• Provide day-to-day operational and administrative support across the full project lifecycle, maintaining accurate, up-to-date and on-brand project documentation, schedules, job sheets and operational information.
• Work closely with Client Services and the Operations Manager to understand project requirements, develop delivery plans and ensure smooth communication and coordination throughout each project.
• Support the development and management of accurate project budgets, working with Client Services to provide clear operational costs, obtain supplier quotations and recommend appropriate charge-out costs.
• Raise and manage purchase orders for suppliers, subcontractors, bookings and other operational project costs, and assist with the processing and reconciliation of subcontractor invoices.
• Coordinate supplier, subcontractor and crewing requirements, including vehicle hire, plant and access equipment, haulage, logistics, hotels and accommodation, booking installation teams and contractors, arranging travel and managing crew communications.
• Build and maintain positive working relationships with suppliers and subcontractors, ensuring requirements, timings, costs and expectations are clearly communicated and managed.
• Work closely with the Warehouse Team to understand available rental equipment and stock requirements, order project consumables and support the coordination and upkeep of fleet and vehicles.
• Liaise regularly with Client Services, Production, Studio, Warehouse and other internal teams to communicate operational plans, requirements, changes and project progress.
• Support the coordination and management of staff, contractors and suppliers during on-site event delivery, helping to ensure installations are delivered safely, efficiently and 'Right First Time'.
• Assist with the preparation of risk assessments, method statements and other Health & Safety documentation, and help ensure agreed procedures are understood and followed by internal teams, suppliers and contractors.
• Maintain clear communication and reporting throughout the event lifecycle, escalating potential issues, changes or risks to the Operations Manager and relevant project teams in a timely manner.
• Contribute to departmental and project reviews through accurate quality and issue logging, sharing relevant project information and identifying opportunities to improve processes, performance and cost efficiency.
• Provide occasional weekend operational communications cover, with opportunities to support project delivery on site at weekends where appropriate and agreed.

• Ability to multi-task, working across a number of activities at the same time and delivering consistently high-quality work to tight deadlines.
• Good communication skills across a variety of formats, including verbal, written and presentational.
• High proficiency in numeracy and literacy, including the knowledge and capability to use MS Word, MS Excel, MS PowerPoint and MS Outlook.
• Ability to build and maintain strong working relationships with clients, suppliers and colleagues.
• Attention to detail across all areas of event delivery, demonstrating diligence and professionalism.
• Excellent problem-solving ability, including the ability to identify risks and issues and come up with innovative solutions to resolve them.
• Ability to meet challenges and quickly deliver workable solutions in demanding environments.
• Time management skills, both independently and when working as part of a wider team.
• Ability to prioritise to meet challenging deadlines.
• Ability to take responsibility for own work.
• Process-driven with a proactive attitude to getting projects right first time.
• Openness to feedback from clients and colleagues, with the ability to reflect, review and learn.
• Flexibility and willingness to work as part of a team, demonstrating a positive and proactive working attitude, supporting others and picking up a range of tasks when needed to adapt to the needs of the project or client.
• Ability to remain calm under pressure, demonstrating confidence and decision-making qualities.
• Quick to learn and keen to develop, demonstrating curiosity and passion for the industry and clients.

• Experience within a similar admin-based role.
• Experience of event management and on-site delivery of projects.
• Knowledge of, and passion for, sport.

• Based in Hook.
• Planned sporadic weekend work and/or anti-social or long hours are likely to be required as part of event delivery.

THE·TEAM provides representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Shaped by a belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence.