General Manager

Is an inspirational leadership position responsible for operating the club and ensuring members have an excellent experience every day, seven days a week. The postholder leads a culture of excellence while working alongside club support and the regional management team. They share knowledge and expertise to ensure agreed ways of working and to create and implement club action and improvement plans against key metrics.

• Operate the club to ensure members have an excellent experience every day, seven days a week.
• Lead a culture of excellence across the club.
• Work alongside club support and the regional management team.
• Share knowledge and expertise with colleagues.
• Ensure agreed ways of working are followed.
• Create and implement club action and improvement plans against key metrics.

• Inspirational leadership with collaboration skills.
• Proven experience managing a large operational service delivery facility, such as a restaurant, attraction, retail unit, sporting or leisure facility.
• Experience managing a large team of employees, including managers.
• Exposure to financial planning and management.
• A passion for customer service.

• General Manager bonus scheme.
• 28 days holiday.
• Private medical insurance.
• Free club membership for you and your family.
• Discounts on swimming, tennis lessons, and personal training.
• Unlimited 50% discount on food and drinks.
• Opportunities for career advancement through internal training and development.
• Wagestream app with pay on demand.
• Access to a benefits suite.

We are Europe's leading premium health and wellness group. We invite people to join us in creating a thriving and inclusive culture, and together we're more than a Club.