Lead, DC Operations (Control Room) Night Shift (Thurs-Sat 5pm-5am)

This position supports the operations leadership team by contributing to labour allocation, leading meetings, assigning job duties, coaching for success, creating a safe and collaborative work environment, and driving process improvement. It acts as a cultural ambassador that views the business holistically and works closely with department supervisors to monitor work flows, manage dwells, and drive overall shift performance. The role is highly technical and requires strong problem-solving skills.

• Support the operations leadership team with labour allocation, leading meetings, assigning job duties, coaching for success, creating a safe and collaborative work environment, and driving process improvement.
• Act as a cultural ambassador who views the business holistically.
• Work closely with department supervisors to monitor work flows, manage dwells, and drive overall shift performance.
• Collaborate with the supervisor to lead a team of up to 50 hourly associates.
• Act as a role model by understanding and following all standard operating procedures (SOPs).
• Reward and recognise performance, and develop and maintain a safe work environment.
• Train and coach associates to achieve all operational goals and service levels.
• Mentor and develop teammates to perform better in their current roles while preparing them for future career opportunities, and develop and share best practices.
• Create a positive team environment that encourages all associates to provide insights and feedback to improve processes, adapt to an ever-changing business, and stay focused on customer satisfaction.
• Utilise warehouse tools, including radio frequency hand-held units ("RF Guns") and computer kiosks, to update transactions within the warehouse management system (WMS) and log activities in the labour management (LM) module.

• High school diploma or equivalent.
• Minimum of two (2) years related distribution experience and/or training.
• Required to speak, read, write and comprehend the English language.
• Excellent communication skills.
• Ability to work collaboratively within a large group of co-workers.
• Positive and enthusiastic approach.
• Strong knowledge of DC operations, including storage methods and material flow.
• Performance and metrics driven mindset.
• Working knowledge of Excel, Outlook, Word and WMS principles.
• Physical requirement: regularly required to talk or hear; stand or walk; use fingers, hands and arms to feel, handle, grip, grasp, lift, push and pull for up to twelve (12) hours per day.
• Ability to work in a warehouse environment and operate powered industrial equipment as required.
• Ability to reliably attend work/scheduled hours.
• Physical requirement: occasionally required to sit; bending, twisting, climb or balance; lift and carry items such as boxes weighing up to forty (40) pounds; and stoop, kneel, crouch, and crawl.

• Back Half Night shift, Thursday-Saturday 5pm-5am
• Control Room
• Warehouse environment

• $27.00 Per hour plus $2.50 shift differential

The company believes that embedding diversity, equity and inclusion into its culture and talent processes gives employees a sense of belonging and its brand a real competitive advantage.