Health & Nutrition
UI/UX Designer
Mid Level
Birmingham, United Kingdom
hybrid
Full time
Job description
About the Role
Huel is looking for a UI/UX Designer to join its Engineering team, based at the Birmingham office under a hybrid policy with two days per week in the office and monthly travel to the Tring HQ. The role focuses on driving growth and elevating the customer journey across Huel's e-commerce platform, working on real, high-impact projects spanning landing pages, product pages, checkout flows and the customer account area. The designer works to make every part of the experience feel intuitive, clear and conversion-friendly, partnering closely with Engineering, Marketing, Creative and Content teams.
Key Responsibilities
- Design and optimise experiences across the full customer journey, from landing and product pages through to checkout, post-purchase, account areas and internal tools
- Drive growth and elevate the customer journey across the e-commerce platform, Huel.com
- Partner with Engineering, Marketing, Creative and Content teams to bring digital features to life
- Contribute to and help maintain the design system, keeping it consistent, intuitive and unmistakably Huel
- Run or support UX research and usability testing to understand customer pain points and motivations
- Iterate on designs based on feedback, data and user insights
- Help shape enhancements that support conversion, average order value and retention
Required Experience & Qualifications
- Around 2-4 years of experience in UI/UX design
- A strong portfolio showcasing how design work has driven measurable improvements in CVR, AOV or retention
- A sharp eye for clean, user-centred design, with a portfolio that shows thoughtful, considered design decisions
- Comfortable working across the UX process, from research and discovery through to design and iteration
- Confidence using tools such as Figma
- A genuine curiosity for how digital products work and how they could work better
- A strong communicator who enjoys collaborating cross-functionally and can take feedback well
- A desire to work in a fast-paced environment, always striving to be the best, unafraid to think differently and push boundaries, and believing that amazing things happen through creativity and teamwork
Preferred Skills
- Experience in an e-commerce, DTC or conversion-focused environment
- Experience collaborating with growth, performance marketing or CRO teams
Workplace
- Based at the Birmingham office, alongside the Engineering team
- Hybrid policy: two days per week in the office (Mondays and Thursdays), with the option to work from home on the remaining three days
- Monthly travel to the Tring HQ expected
Benefits & Perks
- 30 days annual leave plus bank holidays
- Free Huel
- Two weeks a year to work remotely from anywhere
- Dog friendly workplace
- Paid volunteering days
- Free on-site gym with free classes, plus a personal nutrition plan
- Free 1-on-1 therapy provided by Self-Space
- Private medical and health insurance for the employee and their loved ones, including free life insurance covering up to 4x salary
- Paid employee referral scheme
- Biannual events to celebrate success, such as Huelchella
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